BuilderBot Cloud vs Desku AI Chatbot Builder
BuilderBot Cloud
builderbot.cloud
Desku AI Chatbot Builder
desku.ioSide by side
| Figure | BuilderBot Cloud | Desku AI Chatbot Builder |
|---|---|---|
| Price from | $39.99/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Chatbot Builders | 8.3 (#84) | 9.1 (#10) |
| Deployment channels | multichannel | multichannel |
| Free plan | No | Yes |
| Human handoff | Yes | The chatbot can escalate conversations to human agents and transfer them to live chat. |
| Integrations | The platform describes native Chatwoot integration and support for webhooks and a REST API. | Desku lists Shopify, WooCommerce, Ecwid, Magento, Shopline, WhatsApp, Instagram, Facebook Messenger, Zapier, Slack and email via IMAP/SMTP among its integrations. |
| Knowledge-base answers | Yes | Yes |
| Product | BuilderBot Cloud is a no-code SaaS for creating, managing, and deploying AI chatbots for WhatsApp and Instagram. | Desku describes its AI Chatbot Builder as a visual, no-code tool for creating, training and deploying customer support chatbots. |
| Security | The homepage states that communications use TLS 1.2+ encryption, and the FAQ says data is encrypted at rest with restricted access. | Desku says its controls include encryption in transit and at rest, role-based access, monitoring, logging and intrusion detection. |
| Paid from | 39.99 | 39 |
| Support | All plans include email support and video tutorials; the pricing comparison lists priority support from Starter and dedicated support on Custom. | GetApp lists email/help desk, knowledge base, phone, chat and 24/7 live representative support for Desku. |
| Visual builder | Users design conversation flows with a visual drag-and-drop editor, including questions, conditions, and human handoffs. | Yes |
Plans
BuilderBot Cloud
- FreeFree
- Starter$39.99 a month
- Pro$79.99 a month
- Custom$119.85 a month
Desku AI Chatbot Builder
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
- FreeFree
- Growth$39 a month
- Advance$79 a month
- Business$179 a month
In their own words
BuilderBot Cloud
BuilderBot Cloud has no write-up on Specifiction yet; its figures are above.
Desku AI Chatbot Builder
Desku AI Chatbot Builder combines chatbot creation with a multichannel inbox for customer conversations. A visual flow builder and AI bot generation support bot setup, while knowledge-base answers help automate responses. Conversations can be handed off to a human. Its unified social inbox includes comment management, reply automation, and team assignment.
The service runs on the web, iOS, and Android, and a mobile app is available. Pricing is freemium. The Free plan costs nothing, billed monthly, and includes 2 agents and 1 inbox. Growth costs $39 a month, billed monthly, for 6 agents. Advance costs $79 a month for 12 agents, and Business costs $179 a month for 25 agents. A 14-day trial is listed. The maker is based in Wilmington, Delaware, United States.