BuildingLink vs Console Tenant App
BuildingLink
buildinglink.ioConsole Tenant App
console.com.auSide by side
| Figure | BuildingLink | Console Tenant App |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Tenant Portal Software | 7.3 (#14) | 8.3 (#4) |
| Founded | 1999 | 1992 |
| Headquarters | BuildingLink lists its U.S. headquarters at 85 Fifth Avenue, Floor 3, New York, NY 10003. | Milton, Queensland, Australia |
| Integrations | BuildingLink offers integrations with three dozen partners and lists Brivo, SALTO KS, TLJ, and ButterflyMX among its access-system partners. | Console's marketplace describes two-way integrations and lists products including InspectRealEstate, Agentbox, Tapi, DEFT and Snug. |
| Maintenance | Maintenance tools include service requests, work orders, inspections, preventive maintenance, scheduling, equipment records, and vendor management. | Tenants can submit maintenance requests with photos and a description, then follow status updates in the app. |
| Purpose | BuildingLink is a cloud-based community and property management platform for condos, co-ops, HOAs, multifamily properties, and commercial buildings. | The app helps tenants manage their rental home and tenancy in one place. |
| Security | BuildingLink states that it is ISO 27001:2022 accredited through ANAB and PCI DSS certified, with encryption, access controls, and audit logging. | The pricing page lists multi-factor authentication, audit history and Australian data storage among plan features. |
| Support | BuildingLink lists phone support at (877) 501-7117 and email [email protected], Monday through Friday with weekend monitoring. | Reapit PM customer support offers live chat and email Monday to Friday, 8:00am to 6:00pm AEST; phone support during those hours is for Premium customers. |
Plans
In their own words
BuildingLink
BuildingLink is a cloud-based community and property management platform for condos, co-ops, HOAs, multifamily properties and commercial buildings. It brings building operations, resident communication and community management into an online portal, available on the web and through mobile apps for residents and staff on iOS and Android. Residents can receive package alerts, submit maintenance requests, reserve amenities, communicate and find community information. Maintenance tools cover service requests, work orders, inspections, preventive maintenance, scheduling, equipment records and vendor management. BuildingLink offers integrations with three dozen partners, including access-system providers Brivo, SALTO KS, TLJ and ButterflyMX. The company states that it is ISO 27001:2022 accredited through ANAB and PCI DSS certified, and cites encryption, access controls and audit logging. The resident app is for people in properties subscribed to BuildingLink, and available features can depend on each property's configuration. Pricing is on request and varies by package, integrations and community size. BuildingLink lists phone and email support, Monday through Friday with weekend monitoring.
Console Tenant App
Console Tenant App gives renters a mobile place to manage tenancy information, rent, payments, and maintenance. Tenants can view a real-time rent ledger and check when their next rent is due. They can access tenancy details, including lease dates and the tenancy agreement, and submit maintenance requests with photos and a description, then follow status updates. The app displays rent, bond, and invoice payment history, and lets tenants download PDF receipts. If an agency enables Console Pay, tenants can schedule rent payments and pay invoices in the app. It is free to download for iOS and Android. Access depends on the agency: a property manager must invite tenants, and agency self-service must be enabled for tenants to receive logins. Managers can invite tenants and other household members through a link. Google Play states that app data is encrypted in transit. Console says the Privacy Act 1988 and Australian Privacy Principles govern its handling of personal information. The app is for tenants whose agencies use Console Cloud to manage rental properties; support is listed at [email protected].