BuiltABot vs Chatbase
BuiltABot
builtabot.comChatbase
chatbase.coSide by side
| Figure | BuiltABot | Chatbase |
|---|---|---|
| Price from | $29.99/mo | $40/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Faq Bots | 8.2 (#8) | 9.3 (#1) |
| Spec score · Chatbot Builders | 7.8 (#163) | 9.3 (#3) |
| Free plan | No | Yes |
| Integrations | The site lists Notion, Google Drive, Google Calendar, Cal.com, Slack, Zapier, Make, n8n, WordPress, Shopify, and webhooks. | Listed integrations include Zendesk, Freshdesk, Gorgias, Zoho Desk, Intercom, Help Scout, HubSpot, Salesforce, WhatsApp, Messenger, Instagram, Slack, Twilio, SIP, Shopify, Adobe Commerce, Stripe, WordPress, Notion, Zapier, Make, Calendly and Cal.com. |
| Knowledge sources | The platform accepts documents and website content and can sync Notion and Google Drive workspaces. | Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data as sources. |
| Product | BuiltABot lets businesses build AI support agents trained on their content to answer questions, book appointments, capture leads, and hand off conversations to a human. | Chatbase provides customer-facing AI agents for customer support, sales, and product guidance across chat, email, and voice. |
| Security | The maker says customer content and conversations are not used to train language models and that connections are encrypted end to end. | Chatbase states GDPR compliance, SOC 2 Type II auditing, HIPAA eligibility, encryption in transit and at rest, regular backups and data that is not used to train shared models. |
| Trial | The pricing page offers a 14-day trial with one AI agent and 100 messages, without requiring a credit card. | The Hobby, Standard, and Pro plans offer a 7-day trial. |
Plans
BuiltABot
- Starter$29.99 a month
- Professional$79.99 a month
- Advanced$149.99 a month
- Custom SolutionPriced on request
Chatbase
- FreeFree
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
- Hobby$40 a month
- Standard$150 a month
- Pro$500 a month
- EnterprisePriced on request
In their own words
Chatbase
Chatbase provides customer-facing AI agents for support, sales, and product guidance across chat, email, and voice. Teams can build, test, deploy, and improve agents without code. Agents can use help centers, files, links, Q&As, Notion pages, tickets, and product data; plain-language procedures and actions let them look up information or make changes in connected systems. Testing tools include customer-scenario simulations, saved regression tests, and conversation traces. Listed integrations include Salesforce, Zendesk, Freshdesk, Gorgias, Help Scout, HubSpot, Intercom, Shopify, Slack, Zapier, and Twilio. Chatbase says customer data is encrypted in transit and at rest, is not used to train models, and is accessible only to the customer's AI agent. The Free plan includes 50 message credits per month and one member, but agents are deleted after 14 days of inactivity. Hobby costs $40 a month for 700 credits; Standard costs $150 a month for 4,000 credits; Pro costs $500 a month for 15,000 credits. Hobby, Standard, and Pro have a 7-day trial. Developer tools include a JavaScript embed, REST API, CLI, and Android and iOS SDKs.