ByondVoice vs CloudTalk AI Voice Agent
ByondVoice
byondvoice.comCloudTalk AI Voice Agent
cloudtalk.ioSide by side
| Figure | ByondVoice | CloudTalk AI Voice Agent |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 7 | 8 |
| Spec score · Cloud PBX Software | 8.2 (#12) | 9.1 (#2) |
| Spec score · Business Phone Systems | 7.6 (#134) | 8.5 (#45) |
| Free plan | No | No |
| Global numbers | It offers local, national and toll-free numbers in more than 100 countries, with number port-in and port-out. | The service offers local numbers in more than 160 countries. |
| Support | The site offers a live walkthrough tailored to a team's size and call volumes and provides a demo booking form. | CloudTalk pricing states that 24/7 chat and email support is included in all plans. |
Plans
ByondVoice
- StarterPrice not published
- BusinessPrice not published
- EnterprisePrice not published
- ResellerPrice not published
- Local number rental$1 a month
- National number rental$2 a month
- Toll-free number rental$3 a month
CloudTalk AI Voice Agent
- AI Specialist$349 a month
- Custom€0.15 a month
- Starter$25 a month
- AI Receptionist (US pricing stated on page)$99 a month
- AI Voice Agents add-on$99 a month
- AI Specialist$349 a month
- AI Specialist (US pricing stated on page)$349 a month
- AI ReceptionistPrice not published
In their own words
ByondVoice
ByondVoice has no write-up on Specifiction yet; its figures are above.
CloudTalk AI Voice Agent
CloudTalk AI Voice Agent combines business calling with AI agents for inbound and outbound calls, with the option to hand calls to a human agent. AI Receptionist can answer frequently asked questions, route callers, collect contact details, take messages, and block spam and robocalls. AI Specialist adds identity authentication, multi-step issue resolution, payment and invoice handling, calendar synchronization, rescheduling, and call analytics. The service lists support for more than 60 languages; AI Receptionist understands more than 70 languages and accents. It integrates with systems including Salesforce, Zendesk, HubSpot, Pipedrive, and Zoho CRM, and offers an API, webhooks, workflow automation, Zapier, and Make for custom connections. CloudTalk lists browser and desktop access, along with iOS and Android apps. Pricing includes AI Receptionist at $99 a month for 200 minutes and AI Specialist at $349 a month for 1,000 minutes; a 14-day trial is listed.