C3 Reservations vs DockHero
C3 Reservations
c3solutions.com
DockHero
dockhero.caSide by side
| Figure | C3 Reservations | DockHero |
|---|---|---|
| Price from | — | $24.99/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Dock Scheduling Software | 7.6 (#8) | 7.9 (#4) |
| Integrations | C3 says it offers API connections to TMS, WMS, and RTV systems, and its product tour also describes integration options for ERP systems. | DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. |
| Support | C3 says support and maintenance are included in the annual fee and all C3 Service Program levels include 24/7 support. | DockHero says customers can email its team directly, usually receiving a response the same day. |
Plans
DockHero
- DispatchHero$24.99 a month
- Starter$249 a month
- Founding Member$299 a month
- Standard$499 a month
In their own words
C3 Reservations
C3 Reservations has no write-up on Specifiction yet; its figures are above.
DockHero
DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.