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SPECIFICTION
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DockHero

dockhero.ca

From $24.99/mo Free trial Web
Visit dockhero.ca
Spec score 7.9 #4 of 24 in Dock Scheduling Software

What it is

DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.

Spec sheet

Product
DockHero provides dock scheduling, yard management, and a carrier platform in one self-configured product.Read 2 Oct 2026 · dockhero.ca
Intended users
DockHero describes its intended operations as warehouses and dock-based businesses including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.Read 2 Oct 2026 · dockhero.ca
Integrations
DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems.Read 2 Oct 2026 · dockhero.ca
Security
The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans.Read 2 Oct 2026 · dockhero.ca
Support
DockHero says customers can email its team directly, usually receiving a response the same day.Read 2 Oct 2026 · dockhero.ca
Booking validation
Carriers can self-book with a PO or SO that DockHero validates against the warehouse order book.Read 2 Oct 2026 · dockhero.ca
Carrier portal
The carrier portal is free and gives carriers appointments across invited sites, scorecards, a driver roster, and magic links.Read 2 Oct 2026 · dockhero.ca
Load rules
Load types can set appointment duration, eligible doors, and slot capacity, with blackout windows and custom hours.Read 2 Oct 2026 · dockhero.ca
Messaging
DockHero sends lifecycle SMS updates and logs messages against appointments; its updates page says drivers are texted only if they opted in and messages include an opt-out.Read 2 Oct 2026 · dockhero.ca
Scheduling modes
Sites can use a whole-warehouse calendar, scheduling by section, or scheduling by door.Read 2 Oct 2026 · dockhero.ca
Shunter workflow
Shunters use a browser on a cab tablet to view prioritized trailer moves and notify the coordinator when a move is complete.Read 2 Oct 2026 · dockhero.ca
Trial and setup
The warehouse plans include a 30-day free trial with no credit card required, and the maker says setup can be self-serve.Read 2 Oct 2026 · dockhero.ca
Yard management
The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status displays.Read 2 Oct 2026 · dockhero.ca

Plans and prices

DispatchHero $24.99 a month Optional carrier upgrade, per carrier, on top of the free carrier portal. Organizes non-DockHero customer appointments in one dashboard; does not book into external systems. Read 2 Oct 2026 · dockhero.ca
Starter $249 a month 1 site included · unlimited users · carrier portal always free · no per-door fees Read 2 Oct 2026 · dockhero.ca
Founding Member $299 a month Price locked for 12 months; after that $499/mo, retaining 5 included sites. Up to 5 sites included · $299/mo per additional site beyond 5 · every feature included Read 2 Oct 2026 · dockhero.ca
Standard $499 a month After founding slots are filled. Up to 3 sites included · $299/mo per additional site beyond 3 · unlimited users · no per-door fees Read 2 Oct 2026 · dockhero.ca

Every DockHero plan and price →

Strong points and limits

Strong points

  • Carriers can self-book appointments with order validation.
  • Scheduling can be arranged by warehouse, section, or door.
  • Yard tools support multiple yards and zones.
  • The carrier portal is free.
  • A 30-day trial requires no credit card.

Limits

  • The listed platform is web only.
  • DispatchHero organizes external appointments but does not book them into external systems.
  • Warehouse plans start at $249 a month.

Who it suits

DockHero suits warehouse and dock-based operations that need appointment booking, yard visibility, and carrier coordination. Its supported use cases include food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.

Verdict

DockHero covers dock scheduling, yard workflows, and carrier coordination, with configurable booking rules and a free carrier portal. Its external appointment dashboard does not place bookings in other systems, so that limitation matters for mixed-system operations.

Where Specifiction places it

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