DockHero vs ProDocks
DockHero
dockhero.ca
ProDocks
getprodocks.comSide by side
| Figure | DockHero | ProDocks |
|---|---|---|
| Price from | $24.99/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Dock Scheduling Software | 7.9 (#4) | 7.9 (#5) |
| Integrations | DispatchHero can organize appointments associated with Opendock, GoRamp, C3, email, and phone, but does not book into those external systems. | The features page describes a REST API for WMS, TMS, and ERP integration and webhooks for real-time status updates. |
| Product | DockHero provides dock scheduling, yard management, and a carrier platform in one self-configured product. | ProDocks is dock scheduling software for warehouse teams, with appointment booking and real-time dock visibility. |
| Security | The pricing page lists an audit trail, multi-factor authentication, and role-based access on all plans. | The features page lists role-based access controls, audit logs, encryption at rest and in transit, and SSO support. |
| Support | DockHero says customers can email its team directly, usually receiving a response the same day. | The privacy policy provides [email protected] for privacy requests and lists Productiv, Inc. in Midlothian, Virginia. |
Plans
DockHero
- DispatchHero$24.99 a month
- Starter$249 a month
- Founding Member$299 a month
- Standard$499 a month
In their own words
DockHero
DockHero combines dock scheduling, yard management, and a carrier platform in a web-based product configured for each site. Scheduling can use a whole-warehouse calendar or be organized by section or door. Carriers can self-book with a purchase or sales order, which DockHero validates against the warehouse order book. Load rules can set appointment duration, eligible doors, slot capacity, blackout windows, and custom hours. The yard board supports multiple yards and zones, drag-and-drop trailer moves, and live door status. Shunters can use a browser on a cab tablet to view prioritized moves and tell a coordinator when a move is complete. Its free carrier portal provides appointments across invited sites, scorecards, a driver roster, and magic links. SMS updates are sent only to drivers who opted in and include an opt-out. Warehouse plans start at $249 a month and include a 30-day trial without a credit card. DockHero describes its audience as warehouses and dock-based businesses, including food and cold chain, retail, manufacturing, 3PL, e-commerce, and wholesale.
ProDocks
ProDocks is dock scheduling software for warehouse teams, centered on appointment booking and live dock visibility. Carriers can reserve a slot through a shared link, with no login required. Teams can set scheduling rules by dock door, day, and load type; auto-confirmation and conflict detection help manage the calendar. At the gate, drivers scan a QR code, which records their arrival time and alerts the dock team. Workers can photograph bills of lading or damage and attach those images to shipment records. Automated emails cover confirmation, arrival, unloading, and completion. Analytics track dwell time, throughput, on-time performance, and carrier compliance, with CSV export. REST API access and webhooks support integration and status updates; listed security features include role-based controls, audit logs, encryption, and SSO. It runs on Android, iOS, and web, and key booking and dock functions work on phones and tablets. The free plan covers one warehouse; Multi-Warehouse costs $25, monthly. It is offered in the United States, Canada, and Australia, but not in the EU, EEA, UK, or Switzerland.