ProDocks

Overview

ProDocks is a dock-scheduling system for warehouse and receiving teams. It suits lean operations coordinating a steady flow of trucks, particularly teams handling roughly 5–15 trucks per day. Its strongest case is a connected workflow from carrier booking to arrival, shipment records, and reporting.

It is currently offered in the United States, Canada, and Australia, but not in the EU, EEA, UK, or Switzerland. Teams outside its supported regions should look elsewhere.

For a broader category comparison, see our Dock Scheduling Software list.

Key features

Booking and dock planning

Carriers book through a shared link, and login is optional. That can make coordination easier with outside carriers who do not need another account. Warehouse teams can set rules by dock door, day, and load type; auto-confirmation and conflict detection help manage appointments without relying on a basic calendar alone. ProDocks supports both load types.

Check-in and shipment records

Drivers scan a QR code at the gate, which timestamps arrival and notifies the dock team. Workers can photograph bills of lading and damage and attach those images to shipment records. This gives a receiving team a practical way to keep arrival and shipment evidence together, without claiming to replace a broader warehouse-management system.

Notifications, reporting, and integrations

Automated emails cover appointment confirmation, arrival, unloading, and completion, giving stakeholders updates across the appointment lifecycle. Analytics track dwell time, throughput, on-time performance, and carrier compliance, with CSV export. Those metrics are a useful step beyond scheduling for teams that want to monitor how the dock operates.

The REST API supports WMS, TMS, and ERP integration, and webhooks provide real-time status updates. The Multi-Warehouse plan includes a read-only data API, so buyers should distinguish that plan entitlement from the broader integration capabilities described for the product.

Access and security

ProDocks lists role-based access controls, audit logs, encryption at rest and in transit, and SSO support. Payment processing is handled by Stripe, and ProDocks says it does not store full payment card numbers on its systems.

Carrier booking, kiosk check-in, and the dock board work on phones and tablets. The product supports Android, iOS, web, and API access, giving teams several ways to reach the workflow.

Pricing

The free plan costs nothing and is billed Permanent, with no trial expiration. It includes one warehouse, unlimited doors and appointments, carrier booking, QR check-in, BOL photo capture, and a real-time dock dashboard. That is a substantial starting point for a single-site team, but the one-warehouse cap rules it out for operators managing multiple locations.

Multi-Warehouse costs $25 a month, billed per warehouse, monthly. It includes everything in Free plus multi-warehouse management, analytics, and a read-only data API. The per-warehouse term matters: costs rise with each site, so the plan is a clearer fit for a small multi-site operation than for a large network seeking a single flat fee.

Enterprise has custom monthly pricing. It includes everything in Multi-Warehouse, plus a dedicated engineer, custom workflows and integrations, and a dedicated account manager. That makes it the plan for organizations needing tailored implementation or ongoing account support; its price will need to be established for each buyer.

There is no free trial. The permanent free plan lets a single warehouse evaluate the core workflow without a trial deadline, but analytics and the read-only data API require the paid Multi-Warehouse tier.

Platforms

ProDocks supports Android, iOS, web, and API. Phone and tablet access covers carrier booking, kiosk check-in, and the dock board, useful for teams whose receiving work happens away from a desk.

Who it's for

ProDocks is best suited to lean warehouse and receiving teams that want to coordinate bookings, gate arrivals, and shipment records in one workflow. Its free plan is especially compelling for a single warehouse with unlimited doors and appointments. Teams managing more than one site can move to per-warehouse pricing, while operations needing tailored integrations or dedicated assistance can consider Enterprise.

It is less suitable for businesses in unsupported regions, and the one-warehouse free tier will not cover multi-site operations. A team that needs analytics must also budget for the paid plan.

Pros and cons

Pros: The free plan includes unlimited doors and appointments, QR check-in, carrier booking, BOL photo capture, and a live dock dashboard for one warehouse.

Pros: Optional carrier login, automated notifications, and QR arrival timestamps connect outside bookings with on-site receiving.

Pros: Reporting covers dwell time, throughput, on-time performance, and carrier compliance, with CSV export.

Cons: Free is capped at one warehouse, and multi-site management costs $25, monthly.

Cons: Analytics and the read-only data API are reserved for the paid Multi-Warehouse plan.

Cons: ProDocks is unavailable in the EU, EEA, UK, and Switzerland.

Alternatives

LoadMetrics Dock Scheduling is worth considering when a reader wants a free option with a defined monthly allowance: its free plan covers one facility and 25 dock appointments per month, and it also offers a free trial.

Mobiledock is another paid option with a free trial and Android, iOS, web, and API platforms.

DockSync is a paid alternative with a free trial. Its Starter plan costs £79 a month, billed monthly, for one warehouse and up to 8 bays with no per-user fees, making its stated bay limit and pricing structure a point of comparison for teams that prefer a defined bay allowance.

Inbound Connect is a paid alternative available on Android, iOS, web, and API.

DataDocks is a paid alternative with custom quote pricing based on facility and requirements.

SimpleDock offers a free plan for one location and up to three team members, with a shareable booking link and email and SMS notifications. Its paid Pro plan costs $49 a month.

DockHero is a paid, web-based alternative with a free trial.

SlotMaster is a paid alternative with a free trial. Its Essentials plan costs €99 a month and includes one location, five docks, five users, 250 bookings per month, a public booking portal, and a real-time status board.

Verdict

Choose ProDocks if you run a lean warehouse in a supported region and want booking, gate check-in, shipment evidence, and a live dock view without paying to start at a single site. The main reason to look elsewhere is scale or geography: the free plan stops at one warehouse, paid multi-site pricing is charged per warehouse, and several regions cannot use the service.