DockSync

DockSync is a browser-based dock scheduling tool for warehouse teams coordinating inbound and outbound activity. It suits operators who want suppliers to book slots and drivers to check in by QR code, without adding a driver app. The main trade-off is straightforward: the workflow is broad, but each account is limited to one warehouse.

Overview

Warehouse staff can create bookings, while suppliers can self-book deliveries, collections, returns and other planned dock activity. That flexibility suits sites where some partners can manage their own appointments and staff still need control over other bookings. The calendar has month, week and day views, plus operating-hour settings, restricted hours and blackout dates to shape the schedule around a site's availability.

Drivers scan a QR code on a smartphone to check in; they do not need a dedicated app. After check-in, warehouse teams can send SMS instructions from the dashboard. These features connect booking and arrival communication, but DockSync is not a warehouse management system and should not be treated as one.

Key features

Scheduling and check-in

DockSync supports dock-door scheduling, appointment requests, recurring appointments and both load types. Supplier self-service can reduce the amount of appointment entry handled by warehouse staff, while recurring appointments suit activity that follows a repeated schedule. QR check-in avoids requiring drivers to install an app, which is useful when a site receives drivers from many suppliers.

Reporting and integrations

Reports cover supplier activity, on-time performance, completion rates, delays, missed bookings and bay occupancy, and can be exported as CSV. That gives teams material for reviewing performance and sharing figures outside the platform. Starter and Growth include API access; Enterprise adds webhook access and SSO/SAML integration, making the top tier the fit for organizations that require those connections or sign-in controls.

DockSync says its Bubble infrastructure uses AES-256 encryption at rest and TLS 1.2 or higher in transit, is SOC 2 Type II compliant, and is hosted on AWS in EU/UK regions. Customer data is stored in the UK and European Economic Area. This is relevant for teams with location and security requirements, though these assurances do not change the one-warehouse account boundary.

Pricing

Both fixed-price plans are billed monthly and include one warehouse with no per-user fees. The difference is bay capacity and support, so the choice is principally about site scale and how much help the team needs.

Starter — £79.00 per month: one warehouse and up to 8 bays, with email support and API access. It is the lower-cost fit for a smaller site that can work within the eight-bay cap. Teams that outgrow that limit must move to Growth.

Growth — £179.00 per month: one warehouse with unlimited bays, priority email and chat support, and API access. It suits larger single-site operations that need more capacity or faster support, but still does not cover multiple warehouses in one account.

Enterprise — custom pricing: multiple warehouses with volume pricing, plus API and webhook access, SSO/SAML integration and a dedicated customer success manager. The price is agreed in writing, so this tier is for organizations prepared to discuss their requirements with sales rather than choose a published rate.

The 30-day trial provides full access to Growth features, requires no payment details and does not automatically bill when it ends. There is no free plan. That makes it possible to evaluate the higher-capacity workflow before committing, but ongoing use requires a paid plan.

Platforms

DockSync is browser-based and supports web, Android and iOS. The QR check-in flow uses drivers' smartphones, with no driver app required. Teams looking for a dock scheduling platform across these listed platforms can use DockSync, while it remains distinct from a WMS.

Who it's for

DockSync is strongest for a single warehouse that coordinates deliveries and collections, wants suppliers to book their own appointments, and needs visibility into delays, missed bookings and bay occupancy. Starter fits sites at or below eight bays; Growth suits a single site needing more bay capacity. Multi-site teams can obtain Enterprise volume pricing, but each account still covers one warehouse; the unified multi-warehouse dashboard is a roadmap item. Organizations that need that unified view now should look elsewhere.

Pros and cons

Pro: Supplier self-booking and warehouse-created bookings cover different appointment workflows, rather than forcing every booking through one route.

Pro: QR check-in and dashboard SMS instructions connect driver arrival with warehouse communication without requiring a driver app.

Pro: Reporting spans supplier performance, delays, missed bookings and bay occupancy, with CSV export for further use.

Pro: The trial gives full Growth access for 30 days without payment details or automatic billing at expiry.

Con: Every account is limited to one warehouse, which restricts multi-site coordination even when Enterprise offers volume pricing.

Con: Starter stops at eight bays; sites needing more capacity must pay for Growth.

Con: There is no free plan, so the trial is the only no-cost route to evaluation and ongoing use requires payment.

Con: DockSync does not replace a WMS, so teams seeking a broader warehouse management system will need another product for that role.

Alternatives

Consider LoadMetrics Dock Scheduling if a free starting tier matters: its free plan covers one facility and 25 dock appointments per month, with carrier self-service and supporting documents. ProDocks is another option for teams prioritizing a permanent free plan; its free tier includes a single warehouse, unlimited doors and appointments, carrier booking and QR check-in.

SimpleDock may suit a smaller team seeking a free plan for one location and up to three team members, with a shareable booking link and email and SMS notifications; its Pro plan is $49 a month. For a defined allowance of docks, users and monthly bookings, SlotMaster offers Essentials at €99.00 per month for one location, five docks, five users and 250 bookings per month.

Mobiledock, Inbound Connect and DataDocks are other dock-scheduling options. DockHero is worth considering if its web-based, paid offering and free trial suit your needs. Browse the Dock Scheduling Software category for more choices.

Verdict

DockSync is a strong fit for a single-site dock team that wants shared supplier booking, app-free QR check-in and useful operational reporting in one workflow. Its no-per-user-fee plans and full-featured trial make capacity and workflow evaluation clear. Choose it for that single-warehouse operation; look elsewhere if a unified multi-warehouse dashboard or a WMS is essential.