DockSync vs ProDocks
DockSync
docksync.app
ProDocks
getprodocks.comSide by side
| Figure | DockSync | ProDocks |
|---|---|---|
| Price from | £63/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 3 |
| Spec score · Dock Scheduling Software | 8.0 (#3) | 7.9 (#5) |
| Driver check-in | Drivers check in by scanning a QR code with a smartphone; the site says no driver app is required. | Drivers scan a QR code at the gate, and ProDocks timestamps arrival and notifies the dock team. |
| Integrations | The maker lists API access on Starter and Growth, and API plus webhook access and SSO/SAML integration on Enterprise. | The features page describes a REST API for WMS, TMS, and ERP integration and webhooks for real-time status updates. |
| Reporting | DockSync reports on supplier activity, on-time performance, completion rates, delays, missed bookings and bay occupancy, with CSV export. | Analytics cover dwell time, throughput, on-time performance, and carrier compliance, with CSV export. |
| Scheduling | The booking calendar provides month, week and day views, and teams can configure operating hours, restricted hours and blackout dates. | The calendar supports rules by dock door, day, and load type, plus auto-confirmation and conflict detection. |
| Security | The maker says its Bubble infrastructure provides AES-256 encryption at rest, TLS 1.2 or higher in transit, SOC 2 Type II compliance and AWS hosting in EU/UK regions. | The features page lists role-based access controls, audit logs, encryption at rest and in transit, and SSO support. |
| Support | Starter includes email support, Growth includes priority email and chat support, and Enterprise includes a dedicated customer success manager. | The privacy policy provides [email protected] for privacy requests and lists Productiv, Inc. in Midlothian, Virginia. |
Plans
DockSync
- Starter£79 a month
- Growth£179 a month
- Starter£756 a year
- Growth£1,716 a year
- EnterprisePriced on request
In their own words
DockSync
DockSync is a browser-based platform for scheduling dock activity and managing warehouse bookings, bays, supplier performance and driver check-ins. Warehouse teams can create bookings, or suppliers can book deliveries, collections, returns and other planned activity themselves. Drivers check in by scanning a QR code with a smartphone, without needing a driver app; staff can then send SMS instructions from the dashboard. The calendar offers month, week and day views, with controls for operating hours, restricted hours and blackout dates. Reports cover supplier activity, on-time performance, completion rates, delays, missed bookings and bay occupancy, with CSV export. Starter and Growth include API access; Enterprise lists webhooks and SSO/SAML. Accounts currently cover one warehouse, while Enterprise offers volume pricing for multiple sites; a unified multi-warehouse dashboard is listed as roadmap. Starter costs £79 a month for one warehouse and up to eight bays. Growth is £179 a month for one warehouse with unlimited bays. The 30-day trial includes Growth features, requires no payment details and does not automatically bill at the end.
ProDocks
ProDocks is dock scheduling software for warehouse teams, centered on appointment booking and live dock visibility. Carriers can reserve a slot through a shared link, with no login required. Teams can set scheduling rules by dock door, day, and load type; auto-confirmation and conflict detection help manage the calendar. At the gate, drivers scan a QR code, which records their arrival time and alerts the dock team. Workers can photograph bills of lading or damage and attach those images to shipment records. Automated emails cover confirmation, arrival, unloading, and completion. Analytics track dwell time, throughput, on-time performance, and carrier compliance, with CSV export. REST API access and webhooks support integration and status updates; listed security features include role-based controls, audit logs, encryption, and SSO. It runs on Android, iOS, and web, and key booking and dock functions work on phones and tablets. The free plan covers one warehouse; Multi-Warehouse costs $25, monthly. It is offered in the United States, Canada, and Australia, but not in the EU, EEA, UK, or Switzerland.