Cadebill vs Cogsdale CSM Utility Billing
Cadebill
cadebill.com
Cogsdale CSM Utility Billing
cogsdale.comSide by side
| Figure | Cadebill | Cogsdale CSM Utility Billing |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 2 |
| Spec score · Utility Billing Software | 7.6 (#11) | 8.3 (#4) |
| Billing | It supports convergent billing for products and services on a single bill, with configurable rating and invoice formats. | CSM supports flexible rates, unlimited routes, multiple billing plans, and complex bills for multiple services. |
| Customer portal | The secure Web Cadebill portal lets customers view invoices, make payments, enroll in automatic payments, and request service changes. | The Customer Engagement Portal offers bill history, statements, online payments, wallets, pay-by-text, usage charts, CSV downloads and meter-reading submission. |
| Headquarters | Manassas, Virginia, USA | Ottawa, Ontario, Canada |
| Integrations | The maker describes database APIs, web services APIs, open APIs, and platform-specific plugins for connecting external systems and networks. | Cogsdale says it uses web services for automated integrations and identifies AMI, MDM, mobile apps, IVR, permits, and city management as complementary solution areas. |
| Support | The maker site lists customer service chat, phone numbers, and a schedule-a-demo option. | Cogsdale offers functional and technical support services, and describes its support staff as experienced with mission-critical high-availability systems. |
Plans
Cogsdale CSM Utility Billing
- BasicPriced on request
- Cogsdale CSM Utility BillingPriced on request
In their own words
Cadebill
Cadebill is a telecom billing and operational management platform for telecom operators, ISPs, cable operators, and utility companies. Its billing capabilities include product catalogs, customer and rate management, call detail record processing, taxation, and customer financial accounting. The rating engine handles CDR, UDR, and IPDR records from switches or other sources, including large volumes in near real time. A mediation engine can collect and validate records in any format, correlate and segment them, and transform data with templates and rules. The customer portal supports electronic bills and payments, self-service provisioning, billing inquiries, trouble resolution, and service-change requests. Cadebill also automates provisioning through available open APIs and updates billing information after provisioning. Analytics include service-quality monitoring, SLA measures, real-time alerts, and financial dashboards. It is offered as hosted SaaS or a licensed model, and is available through API, web, and Windows. MCL Systems Limited says it was founded in 1991 and is based in Manassas, Virginia. Pricing is paid and available on request.
Cogsdale CSM Utility Billing
Cogsdale CSM Utility Billing provides convergent billing for utility services, including electric, water, wastewater, sewer, gas, refuse, internet, telephone and cable. It supports flexible rates, unlimited routes, multiple billing plans and bills that combine services. Customer service tools bring together customer and premise information, activity history, payment arrangements, reports and document management. Payment channels include customer portals, IVR, kiosks and pay by text, with processing partnerships including InvoiceCloud and Paymentus. Collections cover overdue and delinquent payments, arrangements and extensions, agency exports, and bad debt or write-offs. The system can send bills and collection or payment-arrangement notices by email, SMS and electronic copies. Its MeterSense add-on works with leading AMI systems to manage and interpret smart meter data. Cogsdale describes a RESTful API using tokenized security and JSON, and offers managed cloud hosting with a stated 99.9%+ uptime guarantee. Listed platforms are Android and iOS. Pricing is on request.