Cadebill vs Utility Redefined CIS
Cadebill
cadebill.comUtility Redefined CIS
utilityredefined.comSide by side
| Figure | Cadebill | Utility Redefined CIS |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| API | Yes | — |
| Plans published | 0 | 0 |
| Spec score · Utility Billing Software | 7.6 (#11) | 6.8 (#22) |
| Billing | It supports convergent billing for products and services on a single bill, with configurable rating and invoice formats. | It calculates consumption, supports payment imports and reconciliation, and provides automated late fee processing. |
| Founded | 1991 | The pages opened do not state a founding year. |
| Headquarters | Manassas, Virginia, USA | The site lists Utility Redefined at 1315 Cleveland St., Clearwater, Florida 33755. |
| Integrations | The maker describes database APIs, web services APIs, open APIs, and platform-specific plugins for connecting external systems and networks. | The eBilling System page says it works with nearly any internal software or database used to manage customers and bills. |
| Product | Cadebill is an integrated telecom billing and business operations platform for carriers, ISPs, cable operators, and utility companies. | The Customer Information System is described as a modern, web-based solution for utility billing, customer service, and operations. |
| Security | Cadebill Security provides user-level access privileges and an audit trail of user actions. | The Technical Services page describes regular patching, updates, cybersecurity protocols, and proactive threat mitigation. |
In their own words
Cadebill
Cadebill is a telecom billing and operational management platform for telecom operators, ISPs, cable operators, and utility companies. Its billing capabilities include product catalogs, customer and rate management, call detail record processing, taxation, and customer financial accounting. The rating engine handles CDR, UDR, and IPDR records from switches or other sources, including large volumes in near real time. A mediation engine can collect and validate records in any format, correlate and segment them, and transform data with templates and rules. The customer portal supports electronic bills and payments, self-service provisioning, billing inquiries, trouble resolution, and service-change requests. Cadebill also automates provisioning through available open APIs and updates billing information after provisioning. Analytics include service-quality monitoring, SLA measures, real-time alerts, and financial dashboards. It is offered as hosted SaaS or a licensed model, and is available through API, web, and Windows. MCL Systems Limited says it was founded in 1991 and is based in Manassas, Virginia. Pricing is paid and available on request.
Utility Redefined CIS
Utility Redefined CIS is a web-based customer information system for utility billing, customer service, and operations. It is designed for water, electric, gas, and multi-service providers, with the maker targeting small and mid-sized utilities. The system manages service locations, meters, devices, billing cycles, routes, and imported meter reads. It calculates consumption, handles payment imports and reconciliation, and automates late fees. Utilities can define charge types and rates, set deposits, and manage customer payment plans. Payment features include online bill pay, account controls, and recurring payments. Staff can view account details, review daily consumption trends, adjust plans, and manage notifications and support tickets. Guided move-in and move-out workflows are included. The maker says the system is ready to integrate with existing systems. Related services cover cloud eBilling, data migration from AS/400, Oracle, and flat files, plus on-premises, cloud, and hybrid technical services. Pricing is available on request.