Call Loop vs CallFire IVR
Call Loop
callloop.comCallFire IVR
callfire.comSide by side
| Figure | Call Loop | CallFire IVR |
|---|---|---|
| Price from | $8.25/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 14 | 5 |
| Spec score · SMS Marketing Software | 8.0 (#15) | 9.3 (#2) |
| Integrations | Listed integrations include ActiveCampaign, AWeber, Constant Contact, MailChimp, Zapier, HubSpot, Keap, ClickFunnels, and webinar platforms. | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. |
| Security | The features page states that accounts use 256-bit SSL security and are backed up daily. | CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features. |
| Support | The site links to a Call Loop Support Center and offers chat and sales contact options. | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. |
Plans
Call Loop
- 250 credits$15 a month
- 500 credits$25 a month
- 1,000 credits$49 a month
- 2,500 credits$99 a month
- 5,000 credits$179 a month
- 7,500 credits$249 a month
- 10,000 credits$329 a month
- 25,000 credits$749 a month
- 35,000 credits$1,049 a month
- Annual subscription (2,500 credits)$99 a year
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
In their own words
Call Loop
Call Loop is a web platform for sending personalized SMS, ringless voicemail and automated calls. SMS tools include bulk messaging, MMS, scheduled texts, contact segmentation, text-to-join keywords and personalization. Voice broadcasts can be scheduled, select caller ID, detect live answers or answering machines, and transfer recipients to an agent when they press 1. Ringless voicemail delivers audio messages to voicemail without ringing the phone. Drip campaigns can combine these channels with delay timers and custom date scheduling. Integrations listed include ActiveCampaign, AWeber, Constant Contact, MailChimp, Zapier, HubSpot, Keap, ClickFunnels and webinar platforms. Call Loop describes its service as HIPAA-compliant for healthcare providers and business partners; it also states that accounts use 256-bit SSL and are backed up daily. The 14-day trial includes full feature access, 25 credits and a demo keyword without requiring a credit card. The FAQ says the account upgrades automatically to a $25/mo plan after the trial unless canceled. Plans start at $15 a month for 250 credits. One credit covers a 160-character SMS or 60 seconds of voice broadcasting; ringless voicemail costs two credits. SMS and voice broadcasting availability is limited to US and Canadian numbers.
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.