Call Loop vs CallHub
Call Loop
callloop.comCallHub
callhub.ioSide by side
| Figure | Call Loop | CallHub |
|---|---|---|
| Price from | $8.25/mo | $0.05/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 14 | 3 |
| Spec score · SMS Marketing Software | 8.0 (#15) | 9.4 (#1) |
| Spec score · Voice Broadcasting Software | 8.0 (#12) | 9.4 (#1) |
| Company | Call Loop, Inc. is registered in Florida and lists its address in Delray Beach, Florida. | CallHub is a product of Gaglers Inc., whose listed address is 1250 I St NW #330, Washington, DC 20005. |
| Integrations | Listed integrations include ActiveCampaign, AWeber, Constant Contact, MailChimp, Zapier, HubSpot, Keap, ClickFunnels, and webinar platforms. | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. |
| Security | The features page states that accounts use 256-bit SSL security and are backed up daily. | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. |
| Support | The site links to a Call Loop Support Center and offers chat and sales contact options. | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. |
Plans
Call Loop
- 250 credits$15 a month
- 500 credits$25 a month
- 1,000 credits$49 a month
- 2,500 credits$99 a month
- 5,000 credits$179 a month
- 7,500 credits$249 a month
- 10,000 credits$329 a month
- 25,000 credits$749 a month
- 35,000 credits$1,049 a month
- Annual subscription (2,500 credits)$99 a year
In their own words
Call Loop
Call Loop is a web platform for sending personalized SMS, ringless voicemail and automated calls. SMS tools include bulk messaging, MMS, scheduled texts, contact segmentation, text-to-join keywords and personalization. Voice broadcasts can be scheduled, select caller ID, detect live answers or answering machines, and transfer recipients to an agent when they press 1. Ringless voicemail delivers audio messages to voicemail without ringing the phone. Drip campaigns can combine these channels with delay timers and custom date scheduling. Integrations listed include ActiveCampaign, AWeber, Constant Contact, MailChimp, Zapier, HubSpot, Keap, ClickFunnels and webinar platforms. Call Loop describes its service as HIPAA-compliant for healthcare providers and business partners; it also states that accounts use 256-bit SSL and are backed up daily. The 14-day trial includes full feature access, 25 credits and a demo keyword without requiring a credit card. The FAQ says the account upgrades automatically to a $25/mo plan after the trial unless canceled. Plans start at $15 a month for 250 credits. One credit covers a 160-character SMS or 60 seconds of voice broadcasting; ringless voicemail costs two credits. SMS and voice broadcasting availability is limited to US and Canadian numbers.
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.