Call Monkey AI vs Fieldified
Call Monkey AI
callmonkey.ai
Fieldified
fieldified.comSide by side
| Figure | Call Monkey AI | Fieldified |
|---|---|---|
| Price from | $29/mo | $49/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 9 | 7 |
| Spec score · Pressure Washing Software | 9.0 (#4) | 9.2 (#1) |
| Customer management | Customer records support multiple properties, job history, notes, communication logs, photos and documents. | The platform includes CRM tools for managing client details, requests, bookings, and customer notifications. |
| Headquarters | The contact page gives the company address as 5830 E 2nd St, Ste 7000 #31971, Casper, Wyoming 82609. | Mumbai, India |
| Integrations | The privacy policy names Google Calendar, Calendly, Jobber, Housecall Pro, ServiceTitan, Square, Google Cloud, AWS, Twilio, OpenAI, Anthropic and SendGrid as connected or service providers. | Listed integrations include QuickBooks, QuickBooks Online, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot, Xero, Square, Twilio, Slack, Microsoft Teams, Google Workspace tools, payment gateways, fleet systems and help desks. |
| Payments | Customer card payments in the field-service product are processed through Square, and the company says it does not store full card numbers. | Fieldified accepts credit cards, ACH and online payments and links payment activity to customers and jobs. |
| Product | Call Monkey combines field-service management, AI phone answering, AI website creation, local SEO, social-media tools and review management for home-service companies. | Fieldified is field service management software for contractors and home service businesses, combining scheduling, dispatching, estimates, invoices, and payments. |
| Scheduling | The platform provides calendar synchronization, drag-and-drop scheduling, dispatching, on-call management and online customer booking. | Fieldified supports real-time scheduling, technician assignments, route optimization, reminders, and GPS tracking. |
| Security | The privacy policy says it uses industry-standard encryption, access controls, and security practices, while noting that it cannot guarantee absolute security. | Fieldified says it uses encryption at rest and in transit, mandatory MFA for admin system access, continuous monitoring, and independent vulnerability assessments and penetration testing. |
| Support | The contact page promises email replies within 24 hours, lists weekday support from 8 AM to 6 PM Pacific time and mentions weekend emergency support. | All plans include access to customer support, and the company lists [email protected] as its support contact. |
Plans
Call Monkey AI
- CapuchinFree
- Essentials$29 a month
- Chimpanzee$39 a month
- Growth$39 a month
- Dominance$49 a month
- Silverback$99 a month
- Starter$99 a month
- Professional$139 a month
- Enterprise$199 a month
Fieldified
- Forever freeFree
- FreeFree
- Basic$49 a month
- Basic$49 a month
- Standard$119 a month
- Standard$119 a month
- Premium$199 a month
In their own words
Call Monkey AI
Call Monkey AI combines field service software, AI phone answering, a website builder, and social media tools for home service businesses. Its field tools include customer management, calendar sync, estimates and invoicing, job management, time tracking, on-call management, purchase orders, a price book, and online booking. The answering service handles inquiries, identifies emergencies, captures lead information, and can book appointments using real availability. It supports English and Spanish, handles multiple calls at once, and is available 24/7/365. The maker lists connections with Google Calendar, Calendly, Jobber, Housecall Pro, and ServiceTitan; field software plans include QuickBooks Online, and customer payments are processed through Square. The service runs on the web and has a free plan and a 14-day trial. Listed monthly prices include $29.00 USD for Essentials, $39.00 USD for Chimpanzee and Growth, $49.00 USD for Dominance, $99.00 USD for Silverback and Starter, $139.00 USD for Professional, and $199.00 USD for Enterprise. Answering plans have monthly call limits, charge for additional calls, and do not roll over unused calls.
Fieldified
Fieldified is field service management software for contractors and home service businesses, bringing together customer management, scheduling, dispatch, estimates, invoices and payments. Its CRM tools organize client details, requests, bookings and notifications. Scheduling supports technician assignments, route optimization, reminders and GPS tracking. Teams can create customizable quotes and invoices and automate follow-ups by email or text. The iOS and Android apps provide job details, time tracking, photos, signatures, messaging and offline work. Listed integrations include QuickBooks, Stripe, Google Calendar, Zapier, Mailchimp, HubSpot and Xero; the service also supports web and API access. A free plan is listed with usage limits, and the pricing page describes an unlimited free trial with certain limits and no credit card required to start. Paid plans begin at $49 a month for five users; additional users are listed at $5/user. Fieldified says its security measures include encryption at rest and in transit, mandatory admin MFA, monitoring and independent security assessments.