Call Monkey AI vs FieldVibe
Call Monkey AI
callmonkey.ai
FieldVibe
fieldvibe.comSide by side
| Figure | Call Monkey AI | FieldVibe |
|---|---|---|
| Price from | $29/mo | $20/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 9 | 6 |
| Spec score · Pressure Washing Software | 9.0 (#4) | 9.1 (#2) |
| Headquarters | The contact page gives the company address as 5830 E 2nd St, Ste 7000 #31971, Casper, Wyoming 82609. | The registered office is Thurzo Sandor 40, Oradea, Bihor, Romania. |
| Payments | Customer card payments in the field-service product are processed through Square, and the company says it does not store full card numbers. | Customers can pay invoices online by credit card, Apple Pay, Google Pay, or bank transfer. |
| Product | Call Monkey combines field-service management, AI phone answering, AI website creation, local SEO, social-media tools and review management for home-service companies. | FieldVibe is field service software for solo professionals, owner-operators, and small service businesses. |
| Scheduling | The platform provides calendar synchronization, drag-and-drop scheduling, dispatching, on-call management and online customer booking. | Users can schedule one-time and recurring jobs, track visit statuses, and access past jobs and client details offline; offline editing requires an internet connection. |
| Security | The privacy policy says it uses industry-standard encryption, access controls, and security practices, while noting that it cannot guarantee absolute security. | The privacy policy describes SSL/TLS encryption in transit, HTTPS, one-way password hashing, restricted database and backup access, and Stripe processing payment data under PCI-DSS Level 1 standards. |
| Support | The contact page promises email replies within 24 hours, lists weekday support from 8 AM to 6 PM Pacific time and mentions weekend emergency support. | GetApp lists phone, email/help-desk and chat support, plus live-online and webinar training; its documentation field is blank. |
Plans
Call Monkey AI
- CapuchinFree
- Essentials$29 a month
- Chimpanzee$39 a month
- Growth$39 a month
- Dominance$49 a month
- Silverback$99 a month
- Starter$99 a month
- Professional$139 a month
- Enterprise$199 a month
FieldVibe
- SoloFree
- SoloFree
- Solo Pro$20 a month
- Solo Pro$20 a month
- Crews$50 a month
- Crews$50 a month
In their own words
Call Monkey AI
Call Monkey AI combines field service software, AI phone answering, a website builder, and social media tools for home service businesses. Its field tools include customer management, calendar sync, estimates and invoicing, job management, time tracking, on-call management, purchase orders, a price book, and online booking. The answering service handles inquiries, identifies emergencies, captures lead information, and can book appointments using real availability. It supports English and Spanish, handles multiple calls at once, and is available 24/7/365. The maker lists connections with Google Calendar, Calendly, Jobber, Housecall Pro, and ServiceTitan; field software plans include QuickBooks Online, and customer payments are processed through Square. The service runs on the web and has a free plan and a 14-day trial. Listed monthly prices include $29.00 USD for Essentials, $39.00 USD for Chimpanzee and Growth, $49.00 USD for Dominance, $99.00 USD for Silverback and Starter, $139.00 USD for Professional, and $199.00 USD for Enterprise. Answering plans have monthly call limits, charge for additional calls, and do not roll over unused calls.
FieldVibe
FieldVibe is field service software for solo professionals, owner-operators and small service businesses. It brings work requests and business websites together with quotes, job scheduling, reminders, invoicing, payments and reviews. Users can arrange one-time and recurring jobs, follow visit statuses, and look up client details and past jobs offline; offline editing requires an internet connection. Client profiles can hold contact details, notes, job-site photos, signatures, quotes, invoices and visit history. Customers can pay online by credit card, Apple Pay, Google Pay or bank transfer. FieldVibe syncs schedules with Google Calendar. The free Solo plan costs nothing and includes one user, unlimited jobs and clients, manual reminders, one device, a business website and a price book. Solo Pro costs $20 a month and includes 400 automated reminders monthly in the US and Canada or 150 globally. Crews costs $50 a month and supports unlimited users. The maker says personal data is stored on servers in Germany, with backups in Google Cloud data centers.