Call Monkey AI vs HiveSuite
Call Monkey AI
callmonkey.aiHiveSuite
hivesuite.co.ukSide by side
| Figure | Call Monkey AI | HiveSuite |
|---|---|---|
| Price from | $29/mo | £34.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 9 | 5 |
| Spec score · Pressure Washing Software | 9.0 (#4) | 9.1 (#3) |
| Integrations | The privacy policy names Google Calendar, Calendly, Jobber, Housecall Pro, ServiceTitan, Square, Google Cloud, AWS, Twilio, OpenAI, Anthropic and SendGrid as connected or service providers. | HiveSuite lists Stripe for payments and QuickBooks Online and Xero for accounting synchronization. |
| Payments | Customer card payments in the field-service product are processed through Square, and the company says it does not store full card numbers. | Stripe is included on all plans for online payments, and businesses can use their own payment methods. |
| Scheduling | The platform provides calendar synchronization, drag-and-drop scheduling, dispatching, on-call management and online customer booking. | HivePlanner provides a visual drag-and-drop calendar for scheduling deliveries and collections and assigning jobs to team members. |
| Support | The contact page promises email replies within 24 hours, lists weekday support from 8 AM to 6 PM Pacific time and mentions weekend emergency support. | Support is offered by UK staff through email, telephone and how-to guides with video walkthroughs. |
Plans
Call Monkey AI
- CapuchinFree
- Essentials$29 a month
- Chimpanzee$39 a month
- Growth$39 a month
- Dominance$49 a month
- Silverback$99 a month
- Starter$99 a month
- Professional$139 a month
- Enterprise$199 a month
HiveSuite
- Solo£34.99 a month
- Small Team£89.99 a month
- Growing Team£149.99 a month
- Professional£249.99 a month
- Enterprise£499.99 a month
In their own words
Call Monkey AI
Call Monkey AI combines field service software, AI phone answering, a website builder, and social media tools for home service businesses. Its field tools include customer management, calendar sync, estimates and invoicing, job management, time tracking, on-call management, purchase orders, a price book, and online booking. The answering service handles inquiries, identifies emergencies, captures lead information, and can book appointments using real availability. It supports English and Spanish, handles multiple calls at once, and is available 24/7/365. The maker lists connections with Google Calendar, Calendly, Jobber, Housecall Pro, and ServiceTitan; field software plans include QuickBooks Online, and customer payments are processed through Square. The service runs on the web and has a free plan and a 14-day trial. Listed monthly prices include $29.00 USD for Essentials, $39.00 USD for Chimpanzee and Growth, $49.00 USD for Dominance, $99.00 USD for Silverback and Starter, $139.00 USD for Professional, and $199.00 USD for Enterprise. Answering plans have monthly call limits, charge for additional calls, and do not roll over unused calls.
HiveSuite
HiveSuite is software for party hire businesses to manage bookings, equipment availability, deposits, invoices, and delivery and collection schedules. Website enquiry forms can record party details, create customer records, and generate draft quotes. Inventory is tracked against bookings to show item availability and help avoid double bookings. HivePlanner provides a drag-and-drop calendar for scheduling deliveries and collections and assigning jobs. Customers can view booking details, approve quotes, and pay invoices through a branded portal. Stripe is included on every plan, and businesses may use their own payment methods; QuickBooks and Xero are also included and can sync accounting data. HiveCrew is available as an Android app or an installable iOS Progressive Web App with push notifications. HiveIntel answers plain-English questions about business data and presents results as charts, tables, or dashboards. Monthly plans include VAT and start at £34.99/mo for Solo, with 1 admin and 2 crew; higher tiers cost £89.99, £149.99, £249.99, or £499.99 monthly. The maker describes the service as designed for UK service businesses, including party hire companies. HiveSuite says AI submissions may go to third-party providers and advises against sharing unnecessary sensitive personal data.