Call Optix vs Microsoft Dynamics 365 Sales
Call Optix
calloptix.comMicrosoft Dynamics 365 Sales
microsoft.comSide by side
| Figure | Call Optix | Microsoft Dynamics 365 Sales |
|---|---|---|
| Price from | $149/mo | $4/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 11 |
| Spec score · Customer Service QA Software | 8.2 (#8) | 8.7 (#4) |
| Headquarters | The privacy policy gives the company location as Sector 118, Mohali, Punjab, India. | Redmond, Washington, USA |
| Product | Call Optix describes itself as an AI-powered call analytics and intelligence platform for analyzing conversations, coaching teams, and streamlining workflows. | Dynamics 365 Sales is a CRM solution that helps sales teams close deals and improve team productivity. |
| Trial | The 14-day free trial includes full feature access, covers the first 100 calls, requires no credit card, and can be cancelled anytime. | The pricing page offers a Dynamics 365 Sales free trial but does not state its duration in the opened page. |
Plans
Call Optix
- Starter$149 a month
- Growth$599 a month
- Scale$1,499 a month
- EnterprisePriced on request
Microsoft Dynamics 365 Sales
- Dynamics 365 Human Resources Self Service$4 a month
- Dynamics 365 Sales free trialPriced on request
- Dynamics 365 Sales free trialPrice not published
- Dynamics 365 Sales Professional$65 a month
- Dynamics 365 Human Resources$135 a month
- Dynamics 365 Sales Enterprise Edition$105 a month
- Dynamics 365 Sales Premium$150 a month
- Microsoft Relationship SalesPriced on request
- Dynamics 365 Sales Professional$65 a year
- Dynamics 365 Sales Enterprise Edition$105 a year
In their own words
Call Optix
Call Optix analyzes calls for sales teams, call centers, customer success teams, and small businesses. Core features include transcription with speaker identification, automated summaries, sentiment analysis, and dynamic tagging. Sales tools cover pipeline and deal management, performance scorecards, revenue intelligence, automated task creation, and a coaching hub. Growth and higher plans add objection handling, pain point extraction, competitor mention intelligence, and automated coaching triggers. An optional Compliance Monitoring add-on checks calls against defined rules and supports script adherence scoring, disclosure detection, and audit-ready archives. Listed voice sources include Twilio, RingCentral, Aircall, JustCall, OpenPhone, CallHippo, and MyOperator; custom sources can connect via API. CRM destinations include HubSpot, Salesforce, Zoho CRM, Pipedrive, and others. Call Optix also offers a REST API, real-time webhooks, and Zapier connections to more than 5,000 tools. Plans start at $149/mo. Its 14-day free trial includes full feature access for the first 100 calls and requires no credit card. Platforms listed are API and web.
Microsoft Dynamics 365 Sales
Microsoft Dynamics 365 Sales has no write-up on Specifiction yet; its figures are above.