Callcap vs CallScaler
Callcap
callcap.com
CallScaler
callscaler.comSide by side
| Figure | Callcap | CallScaler |
|---|---|---|
| Price from | $79/mo | $45/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Call Tracking Software | 8.4 (#10) | 8.9 (#3) |
| API | Callcap’s API documentation describes an endpoint for updating campaign information, phone number routing, and features, including recording and real-time Callsurance evaluation settings. | The REST API covers calls, analytics, numbers, call flows, voicemails, SMS, forms, webhooks and billing resources. |
| Data retention | Call recordings, conversation data, and call detail records are stored for 24 months from the call date, and call recordings and call detail records are deleted upon termination. | CallScaler says recordings, transcripts and related data are retained for five years on every plan at no extra cost. |
| Headquarters | Callcap’s official terms identify the contracting entity as Callcap, LLC, but do not state its headquarters or founding year. | Crunchbase lists headquarters in Denver, Colorado, United States. |
| Integrations | Callcap’s terms describe integrations and APIs for importing conversation data, exporting data, and interoperation with supported third-party applications and systems. | The pricing page lists Google and Meta ad integrations, and the product supports connecting Claude, ChatGPT, and other AI assistants through MCP. |
| Product | Callcap offers call tracking and monitoring to help businesses assess marketing results and customer experiences. | CallScaler combines call tracking, routing, billing, payouts, and call quality tools for lead generation and pay-per-call operations. |
| Security | Callcap says it maintains administrative, technical, and physical safeguards designed to prevent unauthorized access to or disclosure of client proprietary information. | White Label provides a custom domain with automatic SSL, branded with the customer's logo, colors, and favicon. |
| Support | The account login page lists telephone support at 866-731-1151 and an online help option. | Support is provided through in-app tickets and email; the contact page says typical basic-question replies take 10 to 20 minutes. |
Plans
CallScaler
- MarketplaceFree
- Pro$45 a month
- Call Tracking$65 a month
- Agency$130 a month
- Pay Per Call$400 a month
In their own words
CallScaler
CallScaler combines call tracking, routing, billing, payouts, and call quality tools for lead-generation and pay-per-call operations. It attributes calls to publishers, campaigns, ads, and keywords through dedicated numbers and dynamic number insertion. Routing options include call flows, real-time bidding, IVR menus, geographic routing, and voicemail. For call review, it provides recordings, transcripts, AI summaries, lead scoring, and keyword tracking.
The Pay Per Call plan includes buyer and publisher management, billing, invoicing, real-time bidding, and a branded public marketplace. The Marketplace plan is free for buying or selling calls. Call Tracking is listed at $65 a month and Pay Per Call at $400 a month, both billed annually with usage charges; the pricing note says paid plans start at $45/mo, and a 7-day trial is available. CallScaler runs on web and API platforms. Google and Meta ad integrations are listed, and AI assistants can connect through MCP. Phone numbers are currently offered only for the US and Canada.