Callcap

Spec sheet

Product

Callcap offers call tracking and monitoring to help businesses assess marketing results and customer experiences.Read 11 Oct 2026 · d3a0bplrt0fu8x.cloudfront.net

API

Callcap’s API documentation describes an endpoint for updating campaign information, phone number routing, and features, including recording and real-time Callsurance evaluation settings.Read 4 Oct 2026 · callcap.readme.io

Integrations

Callcap’s terms describe integrations and APIs for importing conversation data, exporting data, and interoperation with supported third-party applications and systems.Read 4 Oct 2026 · app.callcap.com

Security

Callcap says it maintains administrative, technical, and physical safeguards designed to prevent unauthorized access to or disclosure of client proprietary information.Read 11 Oct 2026 · app.callcap.com

Privacy

The terms say Callcap limits personal-information processing to the service purpose and does not sell or share that information as defined by applicable data privacy laws.Read 11 Oct 2026 · app.callcap.com

Support

The account login page lists telephone support at 866-731-1151 and an online help option.Read 11 Oct 2026 · app.callcap.com

Headquarters

Callcap’s official terms identify the contracting entity as Callcap, LLC, but do not state its headquarters or founding year.Read 4 Oct 2026 · app.callcap.com

Call data services

Its services may provide call-through telephone numbers and ingest, process, analyze, and archive audio or other communication records.Read 11 Oct 2026 · app.callcap.com

Call recording

Call recording, transcription, monitoring, analysis, and archiving are optional features when included in the client’s selected services.Read 4 Oct 2026 · app.callcap.com

Call review

Optional call services include recording, transcription, monitoring, analysis, and archiving when included in the customer’s selected services.Read 11 Oct 2026 · app.callcap.com

Callsurance

Callsurance provides real-time missed-opportunity alerts with detailed notes and call scorecards.Read 11 Oct 2026 · d3a0bplrt0fu8x.cloudfront.net

Contract terms

Agreements automatically renew for additional 12-month periods unless either party gives notice at least 30 days before the current term ends.Read 11 Oct 2026 · app.callcap.com

Data retention

Call recordings, conversation data, and call detail records are stored for 24 months from the call date, and call recordings and call detail records are deleted upon termination.Read 11 Oct 2026 · app.callcap.com

Integrations and APIs

Depending on the selected services, customers can import conversation data from or export data to supported third-party applications and systems, including bid-management platforms.Read 11 Oct 2026 · app.callcap.com

Marketing measurement

Callcap says its solutions provide data to evaluate which advertising tactics perform well and which may need changing.Read 11 Oct 2026 · d3a0bplrt0fu8x.cloudfront.net

Notable limit

If a customer terminates after installation before the current term ends, the terms provide for an early termination charge based on remaining unpaid term charges and, when numbers are ported, $150 per number.Read 11 Oct 2026 · app.callcap.com

Platform

Callcap provides a web-based account login for its service.Read 4 Oct 2026 · app.callcap.com

Pricing limits

Callcap’s terms say rates vary with the quantity and types of services purchased and may change if quantities or service types change, minimum use requirements are missed, or installation is not economically feasible.Read 4 Oct 2026 · app.callcap.com

Service

Callcap provides call tracking telephone numbers and services for processing, analyzing, and archiving call and other communication data.Read 4 Oct 2026 · app.callcap.com

Service terms

The agreement renews for successive 12-month periods unless either party gives at least 30 days’ notice before the current term ends.Read 4 Oct 2026 · app.callcap.com

Target audience

Callcap’s assisted-living brochure describes tracking calls generated by marketing and monitoring frontline staff performance for facilities.Read 11 Oct 2026 · d3a0bplrt0fu8x.cloudfront.net

Web tracking

Displaying Callcap tracking numbers on web media may require a Callcap-provided tag or other online tracking instrumentation.Read 4 Oct 2026 · app.callcap.com

Plans and prices

Every Callcap plan and price →

Where Specifiction places it

• Call Tracking Software#10 of 368.4