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SPECIFICTION
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CallFire API vs ICTDialer

CallFire API

developers.callfire.com

ICTDialer

ictdialer.com

Side by side

FigureCallFire APIICTDialer
Price from$99/mo$10/mo
Free planYes—
Free trial—Yes
Open source——
Web—Yes
APIYes—
Plans published52
Spec score · Voice Broadcasting Software8.4 (#7)8.1 (#11)
HeadquartersLos Angeles, California, United StatesMultan, Punjab, Pakistan
IntegrationsThe API can be used to integrate existing CRM platforms, mobile apps, or backend website architecture with CallFire telephony solutions.The site says ICTDialer provides REST APIs and third-party integrations, and describes triggering flows from third-party apps via REST API.
SecurityCallFire says communications between its endpoints and customer applications use HTTPS with TLS, and webhook calls use SSL certificates.The site describes fax transmission as TLS-encrypted and says it offers signed Business Associate Agreements, audit logs and role-based access for HIPAA use cases.
SupportThe API features page says support is available 24/7 through its support page.The pricing page lists 24/7 support for both packages, while the support page says tickets receive a response within one business day.

Plans

CallFire API

  • Pay as you goFree
  • Lite$99 a month
  • Startup$199 a month
  • Grow$299 a month
  • Pro$599 a month

CallFire API pricing →

ICTDialer

  • Call Center$10 a month
  • FAX Services$10 a month

ICTDialer pricing →

In their own words

CallFire API

CallFire API v2 is a REST API for connecting applications to CallFire telephony services. It accepts requests from any HTTP client and returns JSON, with support for individual and broadcast text and voice messaging. Developers can use webhooks for notifications such as campaign events and incoming texts. The documentation also covers contacts, phone number and keyword ordering, a sound library, short codes, and action states and results. Listed service features include campaign management, scheduling controls, call recording, and real-time reporting. SDKs are listed for Java,.NET, JavaScript, Python, and PHP; the JavaScript, Python, and PHP SDKs are marked beta. API access uses separately generated HTTP Basic Authentication credentials, so standard CallFire interface credentials do not work for API access. CallFire says API communications use HTTPS with TLS and webhook calls use SSL certificates. The service lists Do Not Call list management, 24/7 support, and advertised 99.95% uptime. Calls and texts stop when an account allowance reaches zero, and additional credits can be purchased at 6¢ per credit. Plans include Pay as you go at free, Lite at $99 a month, Startup at $199 a month, Grow at $299 a month, and Pro at $599 a month.

Visit developers.callfire.com

ICTDialer

ICTDialer has no write-up on Specifiction yet; its figures are above.

Visit ictdialer.com