ICTDialer
ictdialer.com
Spec sheet
- Product
- ICTDialer combines inbound and outbound call campaigns, contact management and fax marketing in a cloud workspace.Read 5 Oct 2026 · ictdialer.com
- Trial
- The contact page says every new account gets a free trial with access to all features and no credit card required; it does not state the trial length.Read 5 Oct 2026 · ictdialer.com
- Integrations
- The site says ICTDialer provides REST APIs and third-party integrations, and describes triggering flows from third-party apps via REST API.Read 5 Oct 2026 · ictdialer.com
- Security
- The site describes fax transmission as TLS-encrypted and says it offers signed Business Associate Agreements, audit logs and role-based access for HIPAA use cases.Read 5 Oct 2026 · ictdialer.com
- Support
- The pricing page lists 24/7 support for both packages, while the support page says tickets receive a response within one business day.Read 5 Oct 2026 · ictdialer.com
- Headquarters
- Multan, Punjab, PakistanRead 28 Sep 2026 · ictdialer.com
- Company
- ICTDialer is described as a product of ICTVision, a joint venture of ICT Innovations, based in Multan, Pakistan.Read 5 Oct 2026 · ictdialer.com
- Activation
- The support guide says account activation is handled manually by the team after payment clears, with login details sent by email or support ticket.Read 5 Oct 2026 · ictdialer.com
- Browser access
- Agents use a supported browser and the built-in WebRTC phone; the support guide says no desktop softphone is required.Read 5 Oct 2026 · ictdialer.com
- CRM
- The platform describes a built-in CRM contact hub with contact timelines, lead and pipeline management, and automated follow-ups.Read 5 Oct 2026 · ictdialer.com
- Dialing
- Call center features include predictive and power dialing, inbound and outbound service, IVR, call recording, AMD, DNC opt-out and time-zone support.Read 5 Oct 2026 · ictdialer.com
- Digital channel scope
- voice_plus_digitalRead 22 Sep 2026 · ictdialer.com
- Fax
- Fax features include bulk campaigns, multiple file attachments, cover sheets, campaign monitoring and retry options.Read 5 Oct 2026 · ictdialer.com
- Inbound calling
- YesRead 22 Sep 2026 · ictdialer.com
- IVR builder
- YesRead 22 Sep 2026 · ictdialer.com
- Outbound dialer
- YesRead 22 Sep 2026 · ictdialer.com
- Target users
- The site presents the service for call centers, BPOs, healthcare, banking and finance, insurance, debt collection, real estate, telecom, education, retail, and political or survey teams.Read 5 Oct 2026 · ictdialer.com
- Usage charges
- Voice and fax usage are billed separately using prepaid balance, and the site says call rates vary by destination.Read 5 Oct 2026 · ictdialer.com
Plans and prices
Call Center $10 a month Billed every month Per agent · Two concurrent channels per agent · Balance top-up: $30 / $50 / $100 / $200 / $500 · Unlimited campaigns, contacts and reporting · Voice and fax usage billed separately Read 5 Oct 2026 · ictdialer.com
FAX Services $10 a month Billed every month Per agent · Two concurrent channels per agent · Balance top-up: $30 / $50 / $100 / $200 / $500 · Unlimited campaigns, contacts and reporting · Voice and fax usage billed separately Read 5 Oct 2026 · ictdialer.com
Where Specifiction places it
- Voice Broadcasting Software#11 of 268.1
- Call Center Software#79 of 1227.7