ICTDialer vs Newfies-Dialer
ICTDialer
ictdialer.com
Newfies-Dialer
newfies-dialer.orgSide by side
| Figure | ICTDialer | Newfies-Dialer |
|---|---|---|
| Price from | $10/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 20 |
| Spec score · Voice Broadcasting Software | 8.1 (#11) | 8.8 (#2) |
| Spec score · Call Center Software | 7.7 (#79) | 8.4 (#34) |
| Support | The pricing page lists 24/7 support for both packages, while the support page says tickets receive a response within one business day. | All listed plans include support and training, and the pricing page states there is no minimum-term contract. |
| Target users | The site presents the service for call centers, BPOs, healthcare, banking and finance, insurance, debt collection, real estate, telecom, education, retail, and political or survey teams. | It is intended for companies making calls for themselves and SaaS companies providing bulk dialling and SMS broadcasting to customers. |
Plans
Newfies-Dialer
- 25 Ports$299 a month
- 100 Ports$499 a month
- 250 Ports$899 a month
- 500 Ports$1,250 a month
- 1000 Ports$2,250 a month
- 2000 Ports$3,499 a month
- 3000 PortsPrice not published
- 4000 PortsPrice not published
- 5000 PortsPrice not published
- Newfies-Dialer (25 Ports)$299 a month
In their own words
Newfies-Dialer
Newfies-Dialer is a system for outbound voice and SMS campaigns, including mass calling, voice broadcasts and outbound IVR. It supports predictive dialing, press-1 transfers, voicemail detection, automatic redial and personalized text-to-speech. Campaigns can use Do Not Call lists managed by campaign or user, and the system supports scheduling, delivery reports and caller ID control. It connects with a range of SMS providers and offers an API for third-party applications to manage its features. The software uses FreeSWITCH for calls and can run on cloud or standalone servers, with multi-server configurations for higher-capacity deployments. Its documentation describes RabbitMQ broker clustering and adding workers without central configuration. Multi-tenant billing supports prepaid per-minute charges and card or PayPal payments for SaaS services. Plans start at $299 a month for 25 ports, five agents, one tenant and 10,000 daily calls and SMS. Plans include support and training, and the pricing page states there is no minimum-term contract.