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Adoptiv Voice Broadcasting

adoptiv.com

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Spec score 8.3 #8 of 26 in Voice Broadcasting Software

What it is

Adoptiv Voice Broadcasting sends a recorded or text-spoken message to a contact list without agents dialing each person or waiting on the line. Text can be spoken when the call is placed, with the recipient’s name inserted. The system distinguishes live answers from answering machines and can leave a message in voicemail when a machine answers. Recipients can press a key to request a transfer, confirm, or answer a survey question. Campaigns can use recipient time zones, caller ID selected from held numbers, and a configured redial interval for calls that do not connect. Delivery outcomes and keypad responses are reported during the campaign and recorded against each contact. Adoptiv describes its dialer and CRM as one system, with calls written directly to CRM records. The service is web-based, has no free plan, and offers a 14-day trial with no card required. Listed plans range from $19 a month to $199 a month per seat; calling is billed by the minute on several plans. Adoptiv says an opt-out route is required and consent rules vary by region.

Spec sheet

What it does
Voice Broadcasting sends one recorded or text-spoken message to a list without agents dialing or waiting on the line.Read 2 Oct 2026 · adoptiv.com
Intended users
Adoptiv describes its audience as outsourced contact centers, in-house outbound floors, support desks, and growing teams that have outgrown a CRM with a call button.Read 2 Oct 2026 · adoptiv.com
Security
The security page states that connections use TLS 1.2 or better, stored credentials and tokens use AES-256-GCM, and customer records are isolated by tenant.Read 2 Oct 2026 · adoptiv.com
Headquarters
Wilmington, Delaware, United StatesRead 28 Sep 2026 · adoptiv.com
Answer handling
Detection distinguishes a live person from an answerphone, and drops the message into voicemail when a machine answers.Read 2 Oct 2026 · adoptiv.com
Compliance limits
Adoptiv states its SOC 2 audit is in progress, it has no HIPAA business associate agreement, and it does not yet offer scheduled recording or transcript expiration.Read 2 Oct 2026 · adoptiv.com
Email and calendar connections
The platform lists Gmail, Outlook and Microsoft 365, Exchange, IMAP/SMTP, and calendar sync among its email and calendar capabilities.Read 2 Oct 2026 · adoptiv.com
Hosting
The security page lists Germany hosting, with the United States available.Read 2 Oct 2026 · adoptiv.com
Integration context
Adoptiv describes the dialer and CRM as one system, with the phone writing directly to the CRM record without a sync job.Read 2 Oct 2026 · adoptiv.com
Keypad actions
Recipients can press a key to be transferred, confirm, or answer a survey question.Read 2 Oct 2026 · adoptiv.com
Message personalization
The message can use an uploaded recording or text spoken at dial time with the recipient's name merged in.Read 2 Oct 2026 · adoptiv.com
Opt-out and consent
The vendor says an opt-out route is required and consent rules differ by region.Read 2 Oct 2026 · adoptiv.com
Reporting
Delivery outcomes and keypresses are reported during the campaign and written back against each contact.Read 2 Oct 2026 · adoptiv.com
Scheduling and redial
Campaigns can use recipient time zones, caller ID selected from held numbers, and a configured redial interval for calls that do not land.Read 2 Oct 2026 · adoptiv.com
Support and trial
The vendor advertises a 14-day trial with no card required and migration included.Read 2 Oct 2026 · adoptiv.com

Plans and prices

Lite $19 a month $19/seat/mo Calling billed by the minute · available worldwide · AI call analysis Read 2 Oct 2026 · adoptiv.com
Pro $39 a month $39/seat/mo Calling billed by the minute · available worldwide · AI call analysis Read 2 Oct 2026 · adoptiv.com
Ultra $69 a month $69/seat/mo Calling billed by the minute · available worldwide · AI call analysis Read 2 Oct 2026 · adoptiv.com
US Unlimited $69 a month $69/seat/mo Unlimited US calling · 1 free number per user · AI call analysis Read 2 Oct 2026 · adoptiv.com
US Unlimited AI+ $119 a month $119/seat/mo Unlimited US calling · 1 free number per user · AI playbooks · AI call analysis Read 2 Oct 2026 · adoptiv.com
US Dialer Unlimited $199 a month $199/seat/mo Unlimited US calling · 1 free number per user · outbound campaigns · autodialer · soundboards · caller ID pool Read 2 Oct 2026 · adoptiv.com
Enterprise (pay as you go) Priced on request Custom Custom solutions; included features agreed with sales Read 2 Oct 2026 · adoptiv.com
Enterprise (US Unlimited) Priced on request Custom Custom solutions; included features agreed with sales Read 2 Oct 2026 · adoptiv.com

Every Adoptiv Voice Broadcasting plan and price →

Strong points and limits

Strong points

  • Personalizes text-to-speech messages with recipient names
  • Detects answering machines and can leave voicemail
  • Recipients can request transfers or answer surveys
  • Campaign results are recorded against contacts

Limits

  • No free plan
  • Several plans bill calling by the minute
  • Consent rules vary by region and opt-out is required

Who it suits

It suits outsourced contact centers, in-house outbound teams, support desks, and growing teams that need campaign calling tied directly to CRM records. The web platform includes campaign scheduling and delivery reporting.

Verdict

Adoptiv combines outbound voice campaigns with keypad actions, answer detection, and CRM record updates. Compare the listed per-seat plans and calling terms, and account for the required opt-out route and regional consent rules.

Where Specifiction places it

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