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BBOX Voice Messaging

b-box.ai

WebAPI
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Spec score 8.2 #9 of 26 in Voice Broadcasting Software

What it is

BBOX Voice Messaging is a business-to-business service for sending automated voice calls from a web platform or API. Messages can use uploaded MP3 or WAV recordings, or text converted into synthetic speech. Text-to-speech settings include language, gender, and tone. Calls can reach mobile and landline numbers, with multiple languages and voice options. Campaigns target contacts or audience segments; users configure caller ID, schedule, voice, language, and timeout settings, then track delivery, answer rates, and campaign performance. Call and ring timeouts are configurable, with a minimum timeout of 10 seconds, and the service can capture the first keypad digit from 1 to 9. Integration options include REST API, SMPP, and the web platform. Voice campaigns can be managed with SMS, WhatsApp, Telegram, Viber, and Email. Pricing is on request, with charges based on successful call attempts unless the applicable price or coverage list says otherwise. Coverage and legal availability depend on destination rules and required permissions.

Spec sheet

What it does
BBOX Voice Messaging sends automated voice calls using text-to-speech or uploaded recordings for notifications, reminders, alerts and verification.Read 15 Oct 2026 · b-box.ai
Audience
The service is offered only for business-to-business use; personal and consumer use is excluded.Read 15 Oct 2026 · b-box.ai
Security
The privacy policy says security measures may include encryption in transit, access controls, logging, and monitoring.Read 8 Oct 2026 · b-box.ai
Compliance
Clients must obtain recipient opt-in consent and ensure voice campaigns comply with applicable telecommunications, consumer-protection, and data-protection laws.Read 8 Oct 2026 · b-box.ai
Support
Standard support is provided by email Monday to Friday, 09:00–17:00 CET, excluding Maltese public holidays.Read 15 Oct 2026 · b-box.ai
Headquarters
Birkirkara, MaltaRead 28 Sep 2026 · b-box.ai
Audio options
Clients can upload MP3 or WAV recordings for outbound calls or submit text for synthetic voice generation.Read 8 Oct 2026 · b-box.ai
Billing
Charges are based on successful call attempts, irrespective of call duration, unless the Coverage List or Price List specifies otherwise.Read 8 Oct 2026 · b-box.ai
Call settings
Clients can set call and ring timeouts, with a minimum timeout of 10 seconds, and capture the first digit from 1 to 9 pressed during a call.Read 8 Oct 2026 · b-box.ai
Campaign analytics
The workflow reports delivery status, answer rates and overall campaign performance.Read 15 Oct 2026 · b-box.ai
Campaign audiences
Campaigns can target selected contacts or audience segments.Read 15 Oct 2026 · b-box.ai
Campaign workflow
Users can select contacts or audience segments, configure caller ID, schedule, voice, and language, then track delivery status, answer rates, and campaign performance.Read 8 Oct 2026 · b-box.ai
Company founded
LinkedIn lists the company as founded in 2019.Read 15 Oct 2026 · mt.linkedin.com
Company headquarters
LinkedIn lists headquarters in Birkirkara, Malta.Read 15 Oct 2026 · mt.linkedin.com
Company legal name
The provider is BBOX AI Limited, registered in Malta under company number C 109598.Read 15 Oct 2026 · b-box.ai
Company size
LinkedIn reports a company size of 2–10 employees.Read 15 Oct 2026 · mt.linkedin.com
Coverage
The company advertises messaging reach in more than 190 countries, while voice coverage is maintained in a client-portal coverage list.Read 15 Oct 2026 · b-box.ai
Data protection
The service terms include a GDPR-based data-processing addendum governing client personal data.Read 15 Oct 2026 · b-box.ai
Documentation
The contract describes technical documentation, service descriptions and configuration guidelines as client support materials.Read 15 Oct 2026 · b-box.ai
High-volume operation
BBOX describes voice campaigns as automated and scalable for high-volume sending.Read 15 Oct 2026 · b-box.ai
Independent company description
A LinkedIn hiring page characterizes BBOX AI as a Malta-based provider of SMS, WhatsApp, Viber and RCS for authentication, transactional notifications, engagement and promotions.Read 15 Oct 2026 · mt.linkedin.com
Independent company profile
Prospeo describes BBOX AI as an omnichannel telecommunications provider and reports 1–10 employees.Read 15 Oct 2026 · prospeo.io
Independent funding profile
Prospeo states that Bbox Ai has never raised funding.Read 15 Oct 2026 · prospeo.io
Integration
The voice messaging page lists REST API, SMPP, and the web platform as integration options; the service terms specify a secure REST API for voice calls.Read 8 Oct 2026 · b-box.ai
Limit: call-log accuracy
The terms do not guarantee availability, accuracy or uniformity of call logs across destinations.Read 15 Oct 2026 · b-box.ai
Limit: consent responsibility
Customers must obtain recipient opt-in consent and keep evidence of consent for automated or prerecorded calls.Read 15 Oct 2026 · b-box.ai
Limit: coverage changes
Coverage and routing may be modified, restricted or discontinued without prior notice, so customers must check the portal before sending traffic.Read 15 Oct 2026 · b-box.ai
Limit: emergency calling
Emergency communications such as 911 or 112 are expressly excluded unless separately agreed in writing.Read 15 Oct 2026 · b-box.ai
Limit: infrastructure failures
BBOX excludes liability for failures caused by invalid audio, telephony congestion or outages, API misconfiguration, carrier filtering or regulators.Read 15 Oct 2026 · b-box.ai
Limit: regulatory blocking
Calls can be rejected or blocked where automated calling is restricted or requires additional licences.Read 15 Oct 2026 · b-box.ai
Limits
Coverage depends on supported destinations and local rules, and calls may be blocked where automated calling is restricted or requires additional licences.Read 8 Oct 2026 · b-box.ai
Mobile and landline reach
Voice calls can target both mobile and fixed-line numbers, subject to coverage and regulation.Read 15 Oct 2026 · b-box.ai
News: CEO appointment
BBOX announced Artem Doroshenko as CEO on September 9, 2025.Read 15 Oct 2026 · b-box.ai
News: WhatsApp tech-provider status
BBOX announced its WhatsApp Business Platform tech-provider status on September 7, 2026.Read 15 Oct 2026 · b-box.ai
Omnichannel
BBOX says Voice can be managed alongside SMS, WhatsApp, Telegram, Viber, and Email through one platform.Read 8 Oct 2026 · b-box.ai
Omnichannel integrations
The broader platform combines Voice with SMS, WhatsApp, Telegram, Viber, RCS and Email.Read 15 Oct 2026 · b-box.ai
Pre-recorded audio
Customers can upload MP3 or WAV recordings for outbound voice campaigns.Read 15 Oct 2026 · b-box.ai
Reach and languages
The page says calls can reach mobile and landline numbers and that messages can be delivered in multiple languages using different voice options.Read 8 Oct 2026 · b-box.ai
REST API
Voice delivery is available through a secure REST API with API tokens created in the client portal.Read 15 Oct 2026 · b-box.ai
Scheduling and caller ID
Users can configure caller ID, schedule campaigns, and choose voice and language settings.Read 15 Oct 2026 · b-box.ai
SDKs
The service terms include access to related APIs, SDKs and integration tools.Read 15 Oct 2026 · b-box.ai
Security and privacy
BBOX says it acts as GDPR data controller for its own purposes and processor when handling client data on the client’s behalf.Read 15 Oct 2026 · b-box.ai
SMPP and web portal
BBOX lists SMPP connectivity and a web portal alongside REST API integration.Read 15 Oct 2026 · b-box.ai
Text-to-speech
Text can be converted into synthetic calls with selectable languages, voice gender and tone.Read 15 Oct 2026 · b-box.ai
TTS settings
Text-to-speech supports configurable language, gender, and tone parameters.Read 8 Oct 2026 · b-box.ai
Use cases
Published use cases include appointment reminders, payment reminders, announcements, promotions and emergency information.Read 15 Oct 2026 · b-box.ai
WhatsApp integration
BBOX became a WhatsApp Business Platform tech provider, supporting Meta Embedded Signup, template management and official API workflows.Read 15 Oct 2026 · b-box.ai

Plans and prices

Custom pricing Priced on request Charges use a client-portal price list and are paid in advance; terms specify Euro payments Destination, routing, surcharges and regulatory levies vary · volume discounts require written agreement Read 15 Oct 2026 · b-box.ai

Every BBOX Voice Messaging plan and price →

Strong points and limits

Strong points

  • Text-to-speech supports language, gender, and tone settings
  • Upload MP3 or WAV recordings
  • Campaign scheduling and delivery reports
  • REST API, SMPP, and web integration
  • Manage voice with other messaging channels

Limits

  • Pricing is available only on request
  • Minimum call timeout is 10 seconds
  • Coverage depends on destinations and local rules
  • Consumer and personal use are excluded

Who it suits

It suits businesses sending notifications, reminders, alerts, verification messages, announcements, promotions, or emergency communications. Clients need recipient opt-in consent and must follow applicable telecommunications, consumer-protection, and data-protection laws.

Verdict

BBOX Voice Messaging combines recorded or synthetic voice calls with campaign controls, reporting, and several integration routes. Its business-only terms, destination restrictions, and per-successful-call billing should be checked before deployment.

Where Specifiction places it

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