CallHub vs ICTDialer
CallHub
callhub.ioICTDialer
ictdialer.comSide by side
| Figure | CallHub | ICTDialer |
|---|---|---|
| Price from | $0.05/mo | $10/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Voice Broadcasting Software | 9.4 (#1) | 8.1 (#11) |
| Spec score · Call Center Software | 8.9 (#12) | 7.7 (#79) |
| Company | CallHub is a product of Gaglers Inc., whose listed address is 1250 I St NW #330, Washington, DC 20005. | ICTDialer is described as a product of ICTVision, a joint venture of ICT Innovations, based in Multan, Pakistan. |
| Headquarters | Washington, DC, United States | Multan, Punjab, Pakistan |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | The site says ICTDialer provides REST APIs and third-party integrations, and describes triggering flows from third-party apps via REST API. |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | The site describes fax transmission as TLS-encrypted and says it offers signed Business Associate Agreements, audit logs and role-based access for HIPAA use cases. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | The pricing page lists 24/7 support for both packages, while the support page says tickets receive a response within one business day. |
Plans
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.