CallFire IVR vs EZ Texting
CallFire IVR
callfire.com
EZ Texting
eztexting.comSide by side
| Figure | CallFire IVR | EZ Texting |
|---|---|---|
| Price from | $99/mo | $20/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · SMS Marketing Software | 9.3 (#2) | 8.3 (#9) |
| Integrations | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. | Featured integrations include HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, and Mailchimp, with 7,461 integrations listed. |
| Security | CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features. | EZ Texting uses AWS and GCP infrastructure, TLS 1.2 encryption in transit, brute-force protection, central logging, and continuous code review. |
| Support | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. | Live chat support is available seven days a week, from 8am–8pm ET on weekdays and 10am–7pm ET on weekends. |
| What it does | CallFire IVR provides inbound and outbound interactive voice response for surveys, polls, reminders, payments and keypad interactions. | EZ Texting is an SMS marketing platform for sending text messages to customers, subscribers, staff, and supporters at scale. |
Plans
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
EZ Texting
- Launch$20 a month
- Boost$60 a month
- Scale$100 a month
- Enterprise$3,000 a month
In their own words
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.
EZ Texting
EZ Texting is an SMS marketing platform for sending messages to customers, subscribers, staff, and supporters. Its composer handles SMS, MMS, and RCS, while automation supports scheduled texts, drip campaigns, follow-up sequences, and keyword replies. AI Compose drafts campaign messages; AI Reply generates replies based on a business’s website and documents. Multilingual texting supports six character sets. Free iPhone, iPad, and Android apps provide mass campaigns, shared-inbox replies, contact management, push notifications, AI tools, and delivery reports. Featured integrations include HubSpot, Constant Contact, Squarespace, Shutterstock, Zapier, and Mailchimp; 7,461 integrations are listed. The service operates in the United States and Canada. Plans start at $20 a month billed annually, with a 14-day trial and no free plan. Each SMS uses one credit and each MMS uses three; incoming messages are free on every plan. Live chat is available seven days a week, with weekday hours of 8am–8pm ET and weekend hours of 10am–7pm ET.