CallFire IVR vs Textedly
CallFire IVR
callfire.com
Textedly
textedly.comSide by side
| Figure | CallFire IVR | Textedly |
|---|---|---|
| Price from | $99/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 10 |
| Spec score · SMS Marketing Software | 9.3 (#2) | 7.8 (#27) |
| Integrations | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. | The integrations page lists Slack, Salesforce, Zapier, Mailchimp, WordPress, Constant Contact, HubSpot, Shopify, Zendesk, and other apps. |
| Security | CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features. | Textedly states that it uses SSL encryption, HTTPS, role-based permissions, and mandatory two-factor authentication for user accounts. |
| Support | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. | Textedly says customer service is available seven days a week by phone, web chat, email, or text. |
Plans
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
Textedly
- Basic$29 a month
- Bronze$49 a month
- Plus$79 a month
- Enterprise$125 a month
- Elite$169 a month
- Business$299 a month
- Silver$420 a month
- Premium$599 a month
- Pro$720 a month
- Gold$1,020 a month
In their own words
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.
Textedly
Textedly is a business messaging service for SMS and MMS campaigns and customer conversations. Campaign options include scheduled messages, drip campaigns, text-to-join, and text voting. Automatic replies can respond to inbound texts and run at selected times, while the omnichannel inbox lets teams manage conversations, assign them to teammates, and create response workflows. Every plan includes SMS Text-to-Pay and Google Business Reviews. Listed integrations include Slack, Salesforce, Zapier, Mailchimp, WordPress, Constant Contact, HubSpot, Shopify, Zendesk, and other apps. Android and iOS apps support mass blasts, scheduled campaigns, and real-time push notifications, alongside web access. A free account includes 50 text messages and one custom keyword, with no credit card required and no time limit stated on the pricing page. Paid plans start at $29 a month for 500 messages per month when billed monthly. Annual billing adds 20% more monthly messages. Monthly plan limits range from 500 to 300,000 messages.