CallFire IVR vs TXTImpact
CallFire IVR
callfire.comTXTImpact
txtimpact.comSide by side
| Figure | CallFire IVR | TXTImpact |
|---|---|---|
| Price from | $99/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · SMS Marketing Software | 9.3 (#2) | 7.7 (#30) |
| Integrations | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. | Dedicated integrations include Salesforce, Zapier, Zendesk, Outlook, Constant Contact, and Mailchimp. |
| Security | CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features. | TXTImpact states that customer data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that platform users can use two-factor authentication and role-based access controls. |
| Support | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. | The pricing page lists support by phone at 1-800-605-0280 and email, and describes support as U.S.-based. |
Plans
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
TXTImpact
- Starter$29 a month
- Growth$49 a month
- Professional$99 a month
- Business$299 a month
In their own words
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.