CallFluent AI vs Haptik
CallFluent AI
callfluent.comHaptik
haptik.aiSide by side
| Figure | CallFluent AI | Haptik |
|---|---|---|
| Price from | $29.58/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 7 | 1 |
| Spec score · Voicebot Software | 7.5 (#20) | 7.8 (#12) |
| Integrations | The Whitelabel page lists integrations with GoHighLevel Calendar, Google Calendar, ElevenLabs, OpenAI, Zapier, n8n, Make, Twilio, webhooks, and CRMs. | The integrations page lists channels and services including WhatsApp, Instagram, Facebook Messenger, Shopify, HubSpot, Zendesk, Salesforce, Freshdesk, Stripe, and Razorpay. |
| Product | CallFluent describes its product as a cloud-based platform for AI voice agents that handle inbound and outbound calls. | Haptik offers conversational AI agents designed to improve customer experiences at enterprise scale. |
| Support | The homepage says support includes documentation, onboarding assistance, email support, and live chat within the platform. | Haptik says customers receive a dedicated Customer Success Manager from day one. |
Plans
CallFluent AI
- Starter$37 a month
- Business$67 a month
- Agency$127 a month
- Starter$355 a year
- Business$470 a year
- Agency$997 a year
- Whitelabel yearly$2,997 a year
In their own words
CallFluent AI
CallFluent AI has no write-up on Specifiction yet; its figures are above.
Haptik
Haptik provides conversational AI agents for enterprise customer service, sales, bookings, and lead qualification. Agents can be deployed across web, chat, and voice, and a visual flow builder supports their creation. Voice agents handle phone queries with intent detection and context-aware responses in more than 100 languages. Teams can select models including GPT, Llama, and Claude, and connect agents to knowledge from PDFs, DOCX, PPTX, CSV files, and websites using multiple retrieval systems. Custom dashboards track agent performance, including first-time resolution, customer satisfaction, and NPS; human handoff is also available. Listed integrations include WhatsApp, Instagram, Facebook Messenger, Shopify, HubSpot, Zendesk, Salesforce, Freshdesk, Stripe, and Razorpay. Haptik describes capacity for 200,000 concurrent users and 99.9% uptime, and says customers receive a dedicated Customer Success Manager. It lists compliance with ISO, GDPR, CCPA, CPRA, CyberGRX, and FIPS 140-2, with independent auditing by BDO India LLP. Founded in 2013, the company is headquartered in Mumbai and is part of Jio Platforms Limited. Pricing is on request.