| Price from | $199/mo | $249/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 3 |
| Spec score · Sales Call Tracking Software | 7.9 (#7) | 7.8 (#8) |
| Spec score · Inbound Call Tracking Software | 7.9 (#6) | 7.6 (#9) |
| Spec score · Call Tracking Software | 7.8 (#18) | 7.6 (#22) |
| Integrations | CallGrid states that it has 100+ integrations, including HubSpot, Slack, Google Ads, Ringba, and Five9, and supports connecting other tools through webhooks, postbacks, its API, and MCP. | Infinity supports more than 45 native integrations across advertising, analytics, business intelligence, CRM, conversion optimization, affiliate marketing, and tag management. |
| Intended users | CallGrid describes its platform as built for pay-per-call buyers, sellers, and networks. | Infinity describes call tracking as useful for marketers in call-centric businesses where inbound calls are an important customer touchpoint. |
| Purpose | CallGrid is a pay-per-call platform that routes and sells inbound calls through a real-time double-blind auction, with AI in the routing decision and billing based on talk time. | Infinity call tracking links inbound calls to the campaigns, channels, and keywords that generated them. |
| Support | Founder-level support is included on every plan, and the support page directs users to email [email protected] for help from a person. | The pricing page lists 24/7 support for Essentials and Pro, and VIP Support for Enterprise. |