CallHippo vs Mitel Secure Cloud
CallHippo
callhippo.comMitel Secure Cloud
mitel.comSide by side
| Figure | CallHippo | Mitel Secure Cloud |
|---|---|---|
| Price from | $18/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Voip Software | 9.0 (#3) | 7.5 (#17) |
| Spec score · Business Phone Systems | 8.8 (#19) | 7.2 (#156) |
| Call routing | advanced | advanced |
| Intended users | The pricing page describes its core calling plans as suitable for small teams with low to moderate call volumes and labels Starter for small businesses, Professional for growing businesses and Ultimate for advanced operations. | Mitel describes it as built for large enterprises in complex regulatory environments, including healthcare, financial services, and government. |
| Product | CallHippo describes itself as a communication platform with a cloud business phone system, AI voice agents, an omnichannel inbox, WhatsApp Business API and a parallel dialer. | Mitel Secure Cloud provides enterprise communications as a private managed service with data sovereignty, security controls, and regulatory compliance. |
Plans
CallHippo
- BasicFree
- Starter$18 a month
- Professional$30 a month
- Ultimate$42 a month
- EnterprisePrice not published
- Enterprise Plan$16,468 a month
- BasicPrice not published
Mitel Secure Cloud
- ElitePriced on request
- EssentialPriced on request
- PremierPriced on request
In their own words
Mitel Secure Cloud
Mitel Secure Cloud is a private managed communications service for large enterprises, including organizations in healthcare, financial services, and government. Its tools cover business calling, team messaging, video meetings, and contact-center channels including phone, chat, email, SMS, and social media. Calling and case-handling features include advanced routing, auto attendant, voicemail transcription, IVR, call recording, and supervisor tools; workforce management includes forecasting, skills-based scheduling, and intraday management. The unified communications suite includes presence management, persistent messaging, HD video conferencing, and mobile applications. Mitel describes dedicated, isolated customer instances with independent access controls and no shared infrastructure. It states that data storage, processing, and backups take place in Frankfurt, Germany, and cites ISO 27001, BSI C5, and GDPR requirements. Organizations can retain existing SIP providers, migrate in phases, and connect on-premises systems such as DECT wireless systems and SIP endpoints. Mitel describes support for organizations with 1,000 to 5,000 users and very large enterprises with 5,000 to 10,000+ users. It is available on Android, iOS, macOS, web, and Windows. Pricing is on request.