CallHippo vs Sonetel
CallHippo
callhippo.comSonetel
sonetel.comSide by side
| Figure | CallHippo | Sonetel |
|---|---|---|
| Price from | $18/mo | $9.95/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 7 | 4 |
| Spec score · Virtual Phone Number Services | 9.1 (#1) | 8.6 (#4) |
| Spec score · Business Phone Systems | 8.8 (#19) | 8.8 (#21) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | advanced | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The App Marketplace lists integrations including Salesforce, Pipedrive, Zapier, HubSpot, Microsoft Dynamics, Freshdesk and Intercom. | Sonetel offers a Zapier integration that can start phone calls from automated workflows. |
| Platforms | CallHippo lists web, Windows, macOS, iOS, Android and a Chrome extension as available platforms. | The VoIP number works through Sonetel apps for iOS, Android, Mac, Windows, and Linux; the company also links to its web app and developer API. |
| Product | CallHippo describes itself as a communication platform with a cloud business phone system, AI voice agents, an omnichannel inbox, WhatsApp Business API and a parallel dialer. | Sonetel provides virtual business phone numbers and AI-powered communication for entrepreneurs. |
| Paid from | 18 | 9.95 |
| Support | The Ultimate plan lists 24×7 and phone support; Enterprise lists priority support with a one-hour response-time guarantee and 24/7 availability. | The privacy policy lists telephone, chat, and email as ways customers can contact customer service. |
| Usage limits | The pricing page says Basic is free for the first six months after signup, after which users must upgrade to Starter to continue using the service. | Premium includes 2,000 free call and forwarding minutes per user per month, while Business includes 4,000; each user can make one concurrent outbound call within the free allowance. |
| Voicemail transcription | Yes | Yes |
Plans
CallHippo
- BasicFree
- Starter$18 a month
- Professional$30 a month
- Ultimate$42 a month
- EnterprisePrice not published
- Enterprise Plan$16,468 a month
- BasicPrice not published
Sonetel
- BasicFree
- Premium$9.95 a month
- Business$29.95 a month
- BasicPrice not published
In their own words
Sonetel
Sonetel provides virtual business phone numbers and AI-powered communication for entrepreneurs. Its numbers are available in 78 countries, and incoming calls can ring across a user's devices. On paid plans, outgoing calls can display the business number. Sonetel describes AI voicemail and call summaries; summaries can include decisions, actions and a drafted follow-up email. Its Basic plan is free and includes SMS-to-email, incoming calls in the Sonetel app and user voicemail. Premium costs $9.95 a month when billed annually, with one free phone number per user, calls to 40+ countries, caller ID, transcription and recording. Business costs $29.95 a month when billed annually and includes five free phone numbers per user and those listed calling features, as well as team features and voice response menus. Premium includes 2,000 free call and forwarding minutes per user per month; Business includes 4,000, with one concurrent outbound call per user within the free allowance. Sonetel offers custom call routing, an auto attendant, desktop and mobile apps, and a Zapier integration for starting calls from automated workflows. Access includes Android, iOS, Linux, macOS, web, Windows and an API. The company is headquartered in Stockholm, Sweden, and its services launched in 2009.