CallHub vs Impactive
CallHub
callhub.io
Impactive
impactive.ioSide by side
| Figure | CallHub | Impactive |
|---|---|---|
| Price from | $0.05/mo | $10,008/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Peer-to-Peer Texting Software | 9.5 (#1) | 9.3 (#2) |
| Spec score · Political Software | 9.2 (#1) | 9.1 (#3) |
| Documentation | CallHub publishes an API reference with endpoint groups for contacts, webhooks, call-center campaigns, peer-to-peer texting, numbers, schemas, and agent consoles. | Impactive says it provides written and video documentation for every feature, plus training decks and program samples. |
| Founded | The company’s story says Augustus Franklin created the original chat tool in 2011. | 2017 |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | The maker lists integrations with NGP VAN/EveryAction, PDI, Salsa Labs, and ActBlue. |
| Peer-to-peer texting | Agents can conduct one-to-one text conversations at scale while handling replies live. | The platform supports one-to-one peer-to-peer texting for volunteer outreach. |
| Phone banking | Phone banking tools include predictive, power, and auto dialers, branching scripts, inbound and patch-through calling, and AI-powered Smart Insights. | Its dialer supports phone banking on both web and mobile devices. |
| Rating on Apple App Store | 4.6 out of 5 from 506 ratings | 4.7 out of 5 from 3.4K ratings |
| Rating on G2 | 4.8 out of 5 from 35 reviews | 0 out of 5 from 0 reviews |
| Rating on GetApp | 4.4 out of 5 from 250 reviews | No rating from 0 reviews |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | Impactive says it works with third-party firms on ongoing security audits and bug bounty programs. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | Support options include onboarding materials, helpdesk ticketing, training sessions, office hours and a dedicated client strategy advisor on Professional plans. |
| What it does | CallHub combines calling, texting, email, relational organizing, list building, analytics, and campaign automation for political, nonprofit, advocacy, union, and business outreach. | Impactive is an all-in-one digital organizing platform for Democratic campaigns and progressive organizations, combining texting, calling, relational organizing, fundraising and voter registration. |
Plans
Impactive
- StandardFree
- Peer-to-Peer & Broadcast Texting$1.55, paid once
- Phone Banking$4, paid once
- Voter Registration & Custom Forms$10,008 a month
- EnterprisePriced on request
- ProfessionalPriced on request
- Professional / EnterprisePriced on request
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.
Impactive
Impactive is a digital organizing platform for advocacy organizations, nonprofits, unions, and electoral campaigns. It brings texting, phone banking, relational messaging, canvassing, voter registration, and custom forms into one service. Peer-to-peer texting includes list management, reporting, editable scripts, conversation reassignment, and volunteer protection features. Safeguards watch for opt-out keywords, curb frequent messages, and filter landlines, disconnected numbers, and numbers with recent errors. Integrations include NGP VAN/EveryAction, PDI, Salsa Labs, and ActBlue; NGP VAN/EveryAction and PDI support two-way sync that the site describes as near real time. Enterprise options include database access and custom data pipelines. The free Standard plan has a $0 licensing fee, pay-as-you-go usage, and 1,000 unique form responses per month included. SMS starts at 1.5¢ per segment, MMS costs 5¢ per message, and phone banking starts at 4¢ per dial. Professional and Enterprise plans require a custom quote. Impactive runs on Android, iOS, and web. Texting requires approved 10DLC registration; the site lists current timelines of 1–3 weeks and says registration through Impactive is free.