CallHub vs IVR Lab Automated Voice Broadcasting
CallHub
callhub.ioIVR Lab Automated Voice Broadcasting
ivr-lab.comSide by side
| Figure | CallHub | IVR Lab Automated Voice Broadcasting |
|---|---|---|
| Price from | $0.05/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Voice Broadcasting Software | 9.4 (#1) | 7.0 (#23) |
| Company | CallHub is a product of Gaglers Inc., whose listed address is 1250 I St NW #330, Washington, DC 20005. | IVR Lab says it was founded in 2003 and grew from a Level9Solutions division into an independent company. |
| Founded | The company’s story says Augustus Franklin created the original chat tool in 2011. | 2003 |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | IVR Lab says campaigns can connect to existing workflows through APIs and webhooks, and results can be returned through APIs, webhooks, or data exports. |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | IVR Lab states that it is SOC 2 certified and describes its solutions as designed for sensitive data and critical applications. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | IVR Lab lists phone and email contact options and says its support team takes over for updates after a solution enters production. |
| What it does | CallHub combines calling, texting, email, relational organizing, list building, analytics, and campaign automation for political, nonprofit, advocacy, union, and business outreach. | Hosted voice broadcasting delivers recorded messages to large groups of customers, employees, constituents, or subscribers. |
Plans
IVR Lab Automated Voice Broadcasting
- Custom voice broadcastingPriced on request
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.
IVR Lab Automated Voice Broadcasting
IVR Lab Automated Voice Broadcasting has no write-up on Specifiction yet; its figures are above.