CallHub vs NeedTexting
CallHub
callhub.ioNeedTexting
needtexting.comSide by side
| Figure | CallHub | NeedTexting |
|---|---|---|
| Price from | $0.05/mo | $5/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Peer-to-Peer Texting Software | 9.5 (#1) | 7.9 (#8) |
| API | The public API uses regional HTTPS endpoints under api-[region].callhub.io/v1/, JSON responses, and token authorization; it supports contacts, campaigns, and webhooks. | The features page says the platform offers RESTful APIs for integration with existing systems. |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | The features page mentions RESTful API integration but does not name third-party integrations. |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | The privacy policy says it uses TLS/HTTPS encryption in transit, bcrypt password hashing, database access controls, and regular security monitoring. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | The support page says email support typically responds within a few hours during business days, Monday through Friday, 9am–6pm ET. |
Plans
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.
NeedTexting
NeedTexting provides SMS and MMS messaging for businesses and political campaigns on Android, iOS, web, and API. Users can send individual or bulk messages with personalization tags, AI suggestions, previews, and scheduled delivery. A two-way inbox supplies live threads, filtering, auto-responder rules, assignments, team collaboration, and response templates. Campaign tools include contact and group management, tags, engagement-based segmentation, keyword auto-responders, and SMS and email polls. Political campaign features include daily ballot updates, geographic and party-lean filtering, and messages to voters with outstanding ballots. Listed AI tools cover reply suggestions, content optimization, sentiment analysis, A/B testing automation, engagement scoring, and delivery optimization. RESTful APIs connect existing systems. The Standard Plan costs $5 a month per phone number; SMS costs $0.03 per message, MMS $0.05, and inbound replies are free. Messages are charged when submitted, even if delivery fails.