CallHub vs TXTImpact
CallHub
callhub.ioTXTImpact
txtimpact.comSide by side
| Figure | CallHub | TXTImpact |
|---|---|---|
| Price from | $0.05/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · SMS Marketing Software | 9.4 (#1) | 7.7 (#30) |
| API | The public API uses regional HTTPS endpoints under api-[region].callhub.io/v1/, JSON responses, and token authorization; it supports contacts, campaigns, and webhooks. | The SMS API supports HTTP and REST integrations, two-way messaging, delivery reports, Unicode, and concatenated long messages. |
| Founded | The company’s story says Augustus Franklin created the original chat tool in 2011. | 2006 |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | Dedicated integrations include Salesforce, Zapier, Zendesk, Outlook, Constant Contact, and Mailchimp. |
| Security | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. | TXTImpact states that customer data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, and that platform users can use two-factor authentication and role-based access controls. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | The pricing page lists support by phone at 1-800-605-0280 and email, and describes support as U.S.-based. |
Plans
TXTImpact
- Starter$29 a month
- Growth$49 a month
- Professional$99 a month
- Business$299 a month
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.