CallHub vs TXTPass
CallHub
callhub.io
TXTPass
nonprofit.txtpass.comSide by side
| Figure | CallHub | TXTPass |
|---|---|---|
| Price from | $0.05/mo | $9.99/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Nonprofit Text Messaging Software | 9.4 (#1) | 7.7 (#16) |
| Company | CallHub is a product of Gaglers Inc., whose listed address is 1250 I St NW #330, Washington, DC 20005. | The site identifies COMRES, Inc. as the copyright holder and gives an office address in Sunrise, Florida. |
| Headquarters | Washington, DC, United States | Sunrise, Florida, United States |
| Integrations | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. | The integrations page describes Zoho CRM, a Google Chrome extension, and Microsoft 365 integration. |
| Mobile apps | CallHub provides mobile apps for Android and iOS, and lists support for iPhones running iOS 12 or later and Android 10 or later. | The features page links to TXTPass apps in the Apple App Store and Google Play. |
| Support | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. | The maker advertises a step-by-step user guide, live support, and 24/7 online chat. |
Plans
TXTPass
- Basic$9.99 a month
- Budget Plan$15, paid once
- Standard$19.99 a month
- TXTPass Plan$25, paid once
- Advanced$29.99 a month
In their own words
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.
TXTPass
TXTPass is an SMS platform for nonprofits to contact donors, volunteers and supporters. It handles mass texts and scheduled outbound campaigns, as well as drip campaigns, keyword-triggered messages and customizable automatic replies. Event features include automated reminders, RSVP confirmations, attendance tracking and real-time updates. Surveys collect responses on a 1–5 scale and show averages and individual feedback. The site says users can import up to 100,000 guests. Integrations include Zoho CRM, Microsoft 365 and a Google Chrome extension; TXTPass also describes connections to business applications such as CRMs, ecommerce systems, scheduling tools and spreadsheets. The service is available on the web, Android, iOS and as an extension. Basic costs $9.99 per month, Standard is $19.99 per month, and Advanced is $29.99 per month; one-time credit options are listed at $15.00 per once and $25.00 per once. A free trial is available, but there is no free plan. Customers must obtain recipient consent and handle opt-ins, opt-outs and HELP replies. TXTPass is not HIPAA compliant and must not be used to store or transmit protected health information.