Callingly vs Channels
Callingly
callingly.com
Channels
channels.appSide by side
| Figure | Callingly | Channels |
|---|---|---|
| Price from | $80/mo | $24/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 7 | 2 |
| Spec score · Sales Dialer Software | 9.3 (#1) | 8.2 (#9) |
| Integrations | The integration directory lists 29 apps and includes HubSpot, Salesforce, Pipedrive, Follow Up Boss, ActiveCampaign, Jotform, Make, and Zapier. | The maker lists Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier integrations. |
| Security | Callingly publishes a vulnerability disclosure policy that invites reports and commits to responding promptly and working to remediate discovered vulnerabilities. | The pricing page says Channels uses SSL-encrypted connections, AWS secured data centers, encrypted WebRTC, constant monitoring, and does not access credit card information. |
| Support | The Enterprise plan lists priority phone support, and the help center directs users to contact Callingly for assistance. | The maker says customer support is available 24/7 by phone, email, and live chat. |
| Trial | All plans include a 14-day free trial with no credit card required. | The 7-day free trial includes full software access, a free phone number, and starting calling credit, with no credit card required. |
Plans
Callingly
- Starter annual$80 a month
- Starter$100 a month
- Growth annual$200 a month
- Growth$250 a month
- Business annual$600 a month
- Business$750 a month
- Enterprise$2,000 a month
In their own words
Callingly
Callingly calls and texts new leads, then connects them automatically to sales agents. Its AI agents can contact new leads, answer inbound calls, qualify prospects in conversation, and warm-transfer calls to a human representative. Routing can take account of agent schedules, territories, and areas of expertise. The service can record calls, create searchable transcriptions, and produce AI-written summaries; voicemail drops and local presence are also listed. Native integrations include HubSpot, ActiveCampaign, Salesforce, Follow Up Boss, Pipedrive, and Zapier, and Callingly says it supports 1,000+ integrations. Webhooks, a REST API, and an MCP server connect it with other software and AI assistants. Apps are listed for Android, iOS, macOS, Windows, and web. Users can call from anywhere using desktop or mobile apps, while calls to leads are supported in 25 countries. Plans start at $100 per month, and all plans include a 14-day free trial without a credit card. Monthly usage credit does not roll over, and phone numbers and add-ons are billed separately.
Channels
Channels is a cloud phone system that displays customer details during calls. It supports web calls, outbound calls, SMS, and international business phone numbers. Its IVR routes callers to an agent or department based on keypad selection, while call context can show names, order details, and recent calls. Listed integrations include Shopify, Pipedrive, Magento, Integromat, HubSpot, Zendesk, Clientify, and Zapier. Channels also provides an API for pushing and pulling data and webhooks for sending event data to third-party apps. It is listed for Android, iOS, web, and extension. A 7-day trial includes full software access, a phone number, and starting calling credit; no credit card is required. Plus costs $24 a month billed annually and includes up to five numbers and 30 days of call history and recording storage. Advanced costs $62 a month billed annually, with unlimited numbers and 365 days of history and storage. The maker says support is available 24/7 by phone, email, and live chat.