Callmaker vs REDX Power Dialer
Callmaker
callmaker.se
REDX Power Dialer
redx.comSide by side
| Figure | Callmaker | REDX Power Dialer |
|---|---|---|
| Price from | €5.75/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | — |
| Plans published | 7 | 2 |
| Spec score · Sales Dialer Software | 9.0 (#3) | 7.1 (#27) |
| Headquarters | Gothenburg, Sweden | Orem, Utah, United States |
| Intended users | Callmaker says its dialer is designed to work for teams from 3 to 30 agents and that its predictive dialer can work from one agent for B2C sales. | The Single Line Dialer is described as best for agents who prospect daily, while the Multi-Line Dialer is described for high-volume prospectors. |
| Support | Support is available by email and phone on weekdays from 08:00 to 18:00. | REDX lists customer service, a Vortex Help Center, training, and a support phone number of 1-800-731-7339. |
Plans
Callmaker
- Free pilotFree
- Standard (annual)€69 a year
- Premium (annual)€85 a year
- Standard (monthly)€99 a month
- Premium (monthly)€119 a month
- Enterprise (annual)Priced on request
- Enterprise (monthly)Priced on request
REDX Power Dialer
- Single Line Dialer$99 a month
- Multi-Line Dialer$149 a month
In their own words
Callmaker
Callmaker is a cloud contact centre platform for outbound sales, inbound calls, meeting booking and e-signing. Its dialer offers predictive and preview modes, and the maker says there are no line restrictions. A predictive campaign can use one salesperson, although Callmaker usually recommends two or three. Managers can listen to and record calls, search them by outcome, duration or rating, and review AI transcripts and summaries. Inbound tools include call blending, forwarding, personal numbers, missed-call visibility and skill-based routing. Autopilot automates repetitive tasks and can create multi-step processes. Users can book online or in-person meetings, track attendee status and sync calendars; customers can accept in writing by SMS without a smartphone. Callmaker supports web, macOS, Windows and API access. A free pilot is listed. Standard annual pricing is €69.00 per year per licence, with prices from three licences; Standard monthly is €99.00 per month per licence, also from three licences. A free trial is available.
REDX Power Dialer
REDX Power Dialer has no write-up on Specifiction yet; its figures are above.