CallRail vs Convirza
CallRail
callrail.com
Convirza
convirza.comSide by side
| Figure | CallRail | Convirza |
|---|---|---|
| Price from | $50/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · Inbound Call Tracking Software | 9.2 (#1) | 8.2 (#5) |
| Spec score · Call Tracking Software | 9.1 (#2) | 8.1 (#14) |
| Call tracking | The service supplies tracking numbers, dynamic attribution, call recording, routing, transcription and analysis. | The call tracking service tracks calls and SMS from online and offline marketing, including PPC, SEO, social media, print, TV, radio, and billboards. |
| Data retention | The API documentation says communication records are automatically deleted after 25 months. | The maker says stored data is kept on secured servers for a minimum of 12 months. |
| Founded | 2011 | 2001 |
| Headquarters | Atlanta, Georgia, United States | Orem, Utah, United States |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | The maker lists HubSpot, Google Analytics, ServiceTitan, RingCentral, TenStreet, and 8x8 integrations, and says it offers APIs. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | Customer support is available by phone and email, and the contact page directs users to its Knowledge Base for self-guided help. |
Plans
CallRail
- Lead Tracking$50 a month
- AI Voice Assistant$95 a month
- Lead Tracking Complete$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
Convirza
- Starter$29 a month
- AI Voice Agent$99 a month
- Professional$99 a month
- Ultimate AI$99 a month
- Agency$149 a month
In their own words
CallRail
CallRail connects calls, texts, and forms with marketing campaigns and customer attribution. Its Call Tracking feature links calls and texts to campaigns and provides lead-journey insights. A JavaScript snippet can replace website phone numbers with tracking numbers based on a visitor’s tracked source. Plans include call tracking, recording, and routing, with options for form attribution, transcripts, keyword analysis, summaries, sentiment analysis, and conversion tagging. Voice Assist provides 24/7 lead intake and qualification and starts at $95/month; pricing details also list an additional $1 per call after 50 Voice Assist calls lasting more than 15 seconds, alongside Lead Tracking starting at an additional $55. API access is included in all plans, with additional monthly charges above 1,500 API calls. The iOS and Android app includes call logs, recordings, transcripts, summaries, outbound calls through tracking numbers, and text messaging, but is available only in the United States and Canada. Lead Tracking costs $50 a month plus additional usage; there is no free plan, and a 14-day trial is listed.