CallRail vs Dialics
CallRail
callrail.com
Dialics
dialics.comSide by side
| Figure | CallRail | Dialics |
|---|---|---|
| Price from | $50/mo | $1/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Call Tracking Software | 9.1 (#2) | 8.1 (#15) |
| API | API access is included in all plans, with additional monthly charges for usage above 1,500 API calls. | The terms describe Dialics as including APIs, and the maker links to API documentation for integrating Dialics with corporate services. |
| Call attribution | Call Tracking attributes calls and texts to marketing campaigns and provides lead journey insights. | It assigns unique phone numbers to campaigns and reports call data at keyword, source, and visitor levels. |
| Founded | 2011 | 2018 |
| Integrations | CallRail lists integrations including Google Ads, Google Analytics 4, Google Business Profile, HubSpot, Salesforce and Freshpaint. | Google Ads is listed as an integration, while Bing Ads and Facebook Ads are marked upcoming. |
| Product | CallRail connects campaigns, conversations, and customers, tracking calls, texts, and forms with attribution. | Dialics is an online call tracking and analytics platform for measuring campaign performance and marketing decisions. |
| Security | CallRail states that it has SOC 2 compliance and publishes HIPAA and GDPR materials. | The privacy policy says the company limits access to personal data and uses antivirus software, a web application firewall, and traffic filtering, while noting it cannot guarantee full protection. |
| Support | The help center contains feature-specific articles covering call recording, downloads, deletion, playback and troubleshooting. | The about page says technical support is available 24/7 and assistance is offered by live chat, email, or phone. |
Plans
CallRail
- Lead Tracking$50 a month
- AI Voice Assistant$95 a month
- Lead Tracking Complete$95 a month
- Voice Assist$95 a month
- Lead Conversion$150 a month
- Lead Conversion Complete$195 a month
Dialics
- Auto record callsFree
- Auto SMS repliesFree
- Transcription$0.02, paid once
- Minute Local$0.05, paid once
- Minute Toll-free$0.06, paid once
- Rent Local$1 a month
- Rent Toll-free$2 a month
In their own words
CallRail
CallRail connects calls, texts, and forms with marketing campaigns and customer attribution. Its Call Tracking feature links calls and texts to campaigns and provides lead-journey insights. A JavaScript snippet can replace website phone numbers with tracking numbers based on a visitor’s tracked source. Plans include call tracking, recording, and routing, with options for form attribution, transcripts, keyword analysis, summaries, sentiment analysis, and conversion tagging. Voice Assist provides 24/7 lead intake and qualification and starts at $95/month; pricing details also list an additional $1 per call after 50 Voice Assist calls lasting more than 15 seconds, alongside Lead Tracking starting at an additional $55. API access is included in all plans, with additional monthly charges above 1,500 API calls. The iOS and Android app includes call logs, recordings, transcripts, summaries, outbound calls through tracking numbers, and text messaging, but is available only in the United States and Canada. Lead Tracking costs $50 a month plus additional usage; there is no free plan, and a 14-day trial is listed.
Dialics
Dialics is an online call tracking and analytics platform for measuring campaign performance and informing marketing decisions. It assigns unique phone numbers to campaigns and reports call activity by keyword, source, and visitor. Call handling options include standard forwarding, IVR menu forwarding, queues, greetings, voicemail, and automatic SMS replies. Users can also track call recording and conversation intelligence, and run pay-per-call campaigns with buyer revenue and vendor commissions. Dialics supports local, toll-free, and international virtual numbers; the pricing page gives example USA rates, while international rates may vary. Google Ads is listed as an integration, with Bing Ads and Facebook Ads marked as upcoming. The service runs on the web and includes APIs for integration with corporate services. Dialics is paid, with no free plan, but a seven-day trial includes a $10 balance to buy one phone number and test the service. The maker presents it for affiliates, call centers, marketing agencies, enterprises, and businesses using pay-per-call advertising. Technical support is offered 24/7 by live chat, email, or phone.