CallRoot vs LimeCall
CallRoot
callroot.com
LimeCall
limecall.comSide by side
| Figure | CallRoot | LimeCall |
|---|---|---|
| Price from | — | $7.50/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 9 |
| Spec score · Inbound Call Tracking Software | 7.5 (#10) | 7.9 (#7) |
| Spec score · Call Tracking Software | 7.4 (#23) | 7.9 (#17) |
| Integrations | The integrations page says every account includes integrations such as Pipedrive, HubSpot, Zapier, Copper, Google Analytics, Google Ads, Facebook Ads, WordPress, Salesforce, and Intercom. | The integrations directory lists HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive among 50+ integrations. |
| Product | CallRoot describes itself as phone call tracking and analytics software for marketers and agencies. | LimeCall combines an AI receptionist, website callback service, and business phone workspace for handling customer calls, texts, lead routing, and follow-up. |
| Security | The GDPR page says CallRoot encrypts data in transit and at rest and has a policy to notify customers of a breach within 72 hours of awareness. | LimeCall says data in transit uses TLS 1.2+ and data at rest uses AES-256 encryption. |
| Support | The GDPR page says 24/7 chat support is available and that support will help by email within 24 hours. | The security page says its security team responds to inquiries within one business day. |
Plans
LimeCall
- Virtual Phone Starter$7.50 a month
- Virtual Phone Team$12 a month
- Virtual Phone Business$19 a month
- Website Callback Starter$24 a month
- AI Receptionist Starter$47 a month
- Website Callback Growth$65 a month
- AI Receptionist Growth$119 a month
- Website Callback Scale$165 a month
- AI Receptionist Scale$319 a month
In their own words
LimeCall
LimeCall combines an AI receptionist, website callback service, and business phone workspace for customer calls, texts, lead routing, and follow-up. The AI receptionist can answer calls 24/7, qualify callers, book appointments, and transfer calls; AI plans list 40+ voices and support 30+ languages. Website Callback plans count a callback only when a lead and human team member connect for more than 10 seconds, excluding failed, unanswered, and spam calls. A callback widget can be installed on a website with a script tag. LimeCall lists 50+ integrations, including HubSpot, Salesforce, Slack, Zapier, Google Analytics, Zendesk, Mailchimp, and Pipedrive, and offers a REST API and webhooks on Pro plans and above. It supports Android, iOS, web, and API access. Plans are billed yearly: Virtual Phone Starter is $7.50 a month; Website Callback Starter is $24 a month; AI Receptionist Starter is $47 a month; and listed plans extend to AI Receptionist Scale at $319 a month. There is no free plan, but a 14-day trial is available.