CallTools vs JustCall Sales Dialer
CallTools
calltools.comJustCall Sales Dialer
justcall.ioSide by side
| Figure | CallTools | JustCall Sales Dialer |
|---|---|---|
| Price from | — | $29/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 8 |
| Spec score · Sales Dialer Software | 8.4 (#6) | 9.0 (#5) |
| Dialing modes | The platform offers power, predictive, and preview dialing options. | The product provides Auto/Power, Predictive and Dynamic dialing modes. |
| Headquarters | Irvine, California, United States | San Francisco, California, United States |
| Power dialer | The Power Dialer automatically advances through a contact list and connects agents when a person answers. | Power Dialer calls one contact at a time and can automatically continue to the next call. |
| Rating on G2 | 4.8 out of 5 from 76 reviews | 4.3 out of 5 from 2,395 reviews. |
| Rating on GetApp | 4.8 out of 5 from 156 reviews | 4.1 out of 5 from 225 reviews. |
| Rating on Software Advice | 4.8 out of 5 from 156 reviews | 4.2 out of 5 from 220 reviews. |
| Rating on Trustpilot | 5.0 out of 5 from 377 reviews | 3.8 out of 5 from 736 reviews. |
| Security | The VoIP platform states that call data is encrypted and accounts use secure authentication controls, with support for closed SIP ports, strong passwords and administrator MFA. | JustCall lists ISO 27001:2022 and SOC 2 Type 2 certifications and says it complies with PCI DSS v4.0 Level 3 requirements. |
| Support | CallTools provides in-house support, developer support for API needs, phone support, and stated online hours of Monday–Friday 5am–5pm PST and Saturday–Sunday 7am–4pm PST. | The help center says users can contact support through the in-app chat or at [email protected]. |
| System requirements | Most teams need a computer or smartphone, headset and stable internet; desk phones are optional and no on-site hardware is required. | The desktop app requires a recent Chrome or Edge browser, Intel i5 dual-core or Apple M1 equivalent, at least 4 GB RAM and 300 MB disk space. |
| What it does | CallTools is a cloud contact-center platform combining outbound predictive dialing, inbound call distribution, analytics, recording, CRM, SMS and email workflows. | JustCall Sales Dialer automates outbound calling campaigns, contact uploads, follow-ups and call outcome handling for sales teams. |
Plans
JustCall Sales Dialer
- Team$29 a month
- Pro$49 a month
- Pro Plus$89 a month
- Team$39 a month
- Pro$69 a month
- Pro Plus$109 a month
- BusinessPriced on request
- SalesProPriced on request
In their own words
CallTools
CallTools is a cloud contact-center platform for managing inbound and outbound calls. Its dialing options are power, predictive, and preview; the Power Dialer advances through a contact list and connects an agent when someone answers. Inbound functions include call distribution, custom IVR, queues, callbacks, failover destinations, and call recording. Agents can send SMS and email follow-ups, while real-time reporting covers contact rates, talk time, dispositions, and lead-source performance. CallTools lists more than 40 direct integrations and a REST API for importing and exporting data, querying contacts and call logs, webhooks, automations, and custom connectors. Compliance controls include timezone protection, holiday scheduling, Do Not Call integration, and contact-preference scrubbing. Pricing is available on request. Its Power Contact Center plan is billed month-to-month or annually and includes unlimited local and domestic long-distance minutes. Agents need a physical Windows 10 or current macOS computer, the latest Chrome or Firefox, and a USB wired headset; tablets, mobile devices, and virtual machines are unsupported.
JustCall Sales Dialer
JustCall Sales Dialer has no write-up on Specifiction yet; its figures are above.