CallTools vs Kixie
CallTools
calltools.com
Kixie
kixie.comSide by side
| Figure | CallTools | Kixie |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Sales Dialer Software | 8.4 (#6) | 7.4 (#22) |
| Spec score · Predictive Dialer Software | 8.5 (#6) | 7.5 (#15) |
| Headquarters | Irvine, California, United States | Santa Monica, California, United States |
| Integrations | CallTools lists more than 40 direct integrations, including Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics, Slack, Google Sheets, Shopify, Zapier, Keap, Ringba and Retreaver. | Kixie lists native integrations including HighLevel, HubSpot, Pipedrive, Salesforce, and Zoho, and says APIs and webhooks are available to enterprise developers. |
| Power dialing | Power dialing automatically advances to the next contact after each call ends. | Its PowerDialer uses multi-line dialing and AI voice detection to help sales teams spend less time dialing manually. |
| Security | The VoIP platform states that call data is encrypted and accounts use secure authentication controls, with support for closed SIP ports, strong passwords and administrator MFA. | Kixie's public security page links to its privacy policy and terms and explicitly makes no public certification, audit-result, hosting-architecture, or control claims there. |
| Support | CallTools provides in-house support, developer support for API needs, phone support, and stated online hours of Monday–Friday 5am–5pm PST and Saturday–Sunday 7am–4pm PST. | All plans include US-based support, and existing customers can use a support request form or live chat in the dashboard. |
Plans
Kixie
- Multi-Line PowerDialerPriced on request
- Professional PlanPriced on request
- Single-Line PowerDialerPriced on request
In their own words
CallTools
CallTools is a cloud contact-center platform for managing inbound and outbound calls. Its dialing options are power, predictive, and preview; the Power Dialer advances through a contact list and connects an agent when someone answers. Inbound functions include call distribution, custom IVR, queues, callbacks, failover destinations, and call recording. Agents can send SMS and email follow-ups, while real-time reporting covers contact rates, talk time, dispositions, and lead-source performance. CallTools lists more than 40 direct integrations and a REST API for importing and exporting data, querying contacts and call logs, webhooks, automations, and custom connectors. Compliance controls include timezone protection, holiday scheduling, Do Not Call integration, and contact-preference scrubbing. Pricing is available on request. Its Power Contact Center plan is billed month-to-month or annually and includes unlimited local and domestic long-distance minutes. Agents need a physical Windows 10 or current macOS computer, the latest Chrome or Firefox, and a USB wired headset; tablets, mobile devices, and virtual machines are unsupported.