CallTools vs Salesfinity
CallTools
calltools.com
Salesfinity
salesfinity.aiSide by side
| Figure | CallTools | Salesfinity |
|---|---|---|
| Price from | — | $299/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Sales Dialer Software | 8.4 (#6) | 7.1 (#28) |
| Spec score · Predictive Dialer Software | 8.5 (#6) | 7.2 (#22) |
| Headquarters | Irvine, California, United States | San Francisco |
| Integrations | CallTools lists more than 40 direct integrations, including Salesforce, HubSpot, Zoho, Pipedrive, Microsoft Dynamics, Slack, Google Sheets, Shopify, Zapier, Keap, Ringba and Retreaver. | The integrations page lists connections including Salesforce, HubSpot, Outreach, Salesloft, Slack, Apollo, and Google Calendar. |
| Security | The VoIP platform states that call data is encrypted and accounts use secure authentication controls, with support for closed SIP ports, strong passwords and administrator MFA. | The site states that Salesfinity has SOC 2 Type II, ISO 27001, and GDPR, and uses SSO, role-based access, and encryption in transit and at rest. |
Plans
Salesfinity
- Gold$299 a month
- EnterprisePriced on request
- Enterprise PlusPriced on request
In their own words
CallTools
CallTools is a cloud contact-center platform for managing inbound and outbound calls. Its dialing options are power, predictive, and preview; the Power Dialer advances through a contact list and connects an agent when someone answers. Inbound functions include call distribution, custom IVR, queues, callbacks, failover destinations, and call recording. Agents can send SMS and email follow-ups, while real-time reporting covers contact rates, talk time, dispositions, and lead-source performance. CallTools lists more than 40 direct integrations and a REST API for importing and exporting data, querying contacts and call logs, webhooks, automations, and custom connectors. Compliance controls include timezone protection, holiday scheduling, Do Not Call integration, and contact-preference scrubbing. Pricing is available on request. Its Power Contact Center plan is billed month-to-month or annually and includes unlimited local and domestic long-distance minutes. Agents need a physical Windows 10 or current macOS computer, the latest Chrome or Firefox, and a USB wired headset; tablets, mobile devices, and virtual machines are unsupported.
Salesfinity
Salesfinity has no write-up on Specifiction yet; its figures are above.