Callwrap vs Claap
Callwrap
callwrap.app
Claap
claap.ioSide by side
| Figure | Callwrap | Claap |
|---|---|---|
| Price from | $19/mo | €29/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Sales Follow-Up Software | 8.5 (#7) | 9.3 (#2) |
| Intended users | The home page describes Callwrap as serving SDRs, account executives, and sales leaders. | Claap describes the product as built for revenue teams, with role pages for sales leaders, sales reps, RevOps and Customer Success. |
| Product | Callwrap captures sales calls live and generates follow-up emails, tasks, and insights when the call ends. | Claap captures calls, meetings and emails, then turns conversations into CRM fields, call scores and deal forecasts. |
| Recording | Callwrap captures both sides of a conversation live after the user starts recording and selects the call tab. | Meetings can be captured from Zoom, Google Meet, Microsoft Teams, phone calls, in-person conversations, the Chrome extension or desktop app. |
| Support | The site lists priority support for Pro, and dedicated support with an SLA for Enterprise. | Basic includes standard email and chat support; Pro and Business include priority email and chat support; Enterprise includes a dedicated account manager. |
| Transcription | Callwrap provides live transcripts with speakers separated. | Paid plans provide transcription in more than 99 languages, with searchable and editable transcripts. |
Plans
Claap
- Pro€29 a month
- Business€59 a month
- Enterprise€99 a month
- BasicFree
- BasicFree
- Pro€32 a month
- Business€60 a month
- EnterprisePriced on request
In their own words
Callwrap
Callwrap captures sales calls live and generates follow-up emails, tasks, insights, and CRM-ready notes when a call ends. Users start recording and select the call tab; the service provides live transcripts with speakers separated. Its home page says it works with any CRM, dialer, or video call. The free Starter plan costs nothing and includes 20 calls per month, transcripts and AI summaries, follow-up emails and auto tasks, plus a personal dictionary and templates. Pro costs $19 a month, billed at $19 per user per month, and includes unlimited calls, follow-up emails, tasks, and history, along with priority support. Enterprise pricing is custom; listed features include SSO/SAML, admin controls and roles, CRM integrations, audit logs, data residency, and dedicated support with an SLA. With Privacy Mode enabled, customer content is not used to train AI models. Users are responsible for complying with applicable recording and transcription laws and obtaining any required participant consent or notice. The terms require users to be at least 16 years old. Callwrap supports Linux, macOS, web, and Windows.
Claap
Claap captures calls, meetings, and emails, then turns conversations into CRM fields, call scores, and deal forecasts. It can record Zoom, Google Meet, and Microsoft Teams without joining as a meeting participant, and also offers a visible bot recorder; its mobile app can capture in-person meetings. Claap supports webcam, system-audio, and microphone recording across web, macOS, Windows, iOS, Android, and a Chrome extension. Sales teams can configure scorecards using frameworks such as MEDDIC, MEDDPICC, BANT, and SPICED, or create their own criteria. Pro costs €29 a month when billed annually and includes 400 AI credits per seat monthly, two-year storage, summaries, follow-up emails, and CRM auto-logging. Business is €59 a month billed annually, and Enterprise is €99 a month billed annually. Basic is free, with 10 videos per user, 300 total minutes, a maximum of five Basic licenses, and three-month recording storage. Claap lists transcripts in 99+ languages on Pro, Business, and Enterprise. It states that it uses EU hosting, is GDPR compliant and SOC 2 Type II certified, and does not train models on customer data.