CampaignHQ vs Klaviyo

CampaignHQ combines SMS, WhatsApp, and email marketing in one workspace, with shared contacts, CRM, automation, and analytics. SMS campaigns can target audience segments, personalize messages, include tracked short links, and schedule delivery. Automated flows support event triggers, delays, conditions, branching, conversion suppression, and real-time analytics. A visual journey builder links SMS with WhatsApp and email, while shared contact history and analytics connect activity across channels. The service also supports transactional messages such as order and shipping updates, OTPs, appointment reminders, and payment receipts. For India promotional sends, it supports TRAI DLT-registered sender IDs and templates and filters NCPR/DND numbers; STOP/START opt-outs are automatic. SMS is billed per message, with rates varying by message category, volume, and operator. The listed note says pricing starts at ₹0.25; workspace rates are shown, and high-volume teams can negotiate custom pricing. A seven-day trial requires no credit card. CampaignHQ is available on Android, iOS, web, and API.

Klaviyo is a web marketing platform for communicating through email, SMS, RCS, mobile push, WhatsApp, and social marketing. Its tools include email automation, audience segmentation, landing pages, A/B testing, and lead capture forms. A helpdesk adds ticket management, customer context, omnichannel support, and AI automation; Klaviyo says its Customer Agent resolves 65% of questions autonomously. The app marketplace offers more than 350 integrations, and developers can build apps and integrations with APIs, webhooks, SDKs, and warehouse syncs. The Free plan costs nothing and includes up to 250 active profiles, 500 email sends per month, $5 of mobile messages per month, and $5 of Composer usage per month. Free access can remain available indefinitely while account limits are maintained, but sending may be paused or restricted if limits are exceeded. Free users receive full email support for the first 60 days. Klaviyo states that it is SOC 2 Type II certified and provides GDPR-related data processing measures and tools, with EU and US data residency. The company was founded in 2012 and is based in Boston, Massachusetts.