CampusESP vs EAB Navigate360
CampusESP
campusesp.com
EAB Navigate360
eab.comSide by side
| Figure | CampusESP | EAB Navigate360 |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Student Engagement Software | 7.5 (#11) | 8.3 (#3) |
| Founded | 2013 | 2007 |
| Headquarters | Philadelphia, Pennsylvania, United States | Washington, DC, United States |
| Hosting | CampusESP says customer data is stored in AWS US-East and replicated to a second data center for disaster protection. | Navigate360 is described as a cloud SaaS product hosted on AWS and accessed through browsers with a dedicated student mobile app. |
| Implementation | CampusESP says its base platform can be running in about three weeks, while features such as SIS integration may take longer and need IT help. | EAB says its hands-on team can get partners live in under 100 days. |
| Integrations | CampusESP lists CRM, SIS, payment processor, and single sign-on integrations, and says the partners shown are a sample. | EAB says the platform connects through industry-standard interfaces to SIS, LMS, email, calendar services and Common App systems. |
| Purpose | CampusESP provides a platform for colleges to engage students and families across the college journey. | Navigate360 is a higher education CRM for recruiting, retaining, and engaging students and alumni across the student journey. |
| Support | CampusESP says it guides implementation, provides unlimited training and support, and assigns each campus a dedicated account manager. | EAB states that partners receive 24/7/365 technical support, implementation training, office hours and more than 350 self-paced training modules. |
Plans
EAB Navigate360
- Enterprise licensePriced on request
- Navigate360Priced on request
In their own words
EAB Navigate360
EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.