Candata ACE/ABI vs DutyDeclared
Candata ACE/ABI
candata.comDutyDeclared
dutydeclared.comSide by side
| Figure | Candata ACE/ABI | DutyDeclared |
|---|---|---|
| Price from | — | £250/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| API | — | Yes |
| Plans published | 1 | 3 |
| Spec score · Customs Management Software | 7.8 (#5) | 8.0 (#4) |
| Integrations | The US product FAQ mentions brokers using Descartes or CargoWise for B2B transactions who want to set up EDI feeds. | The terms identify HMRC CDS integration through its official API using OAuth 2.0 and describe API access for third-party integration. |
| Purpose | Candata’s US customs software reads emails, fills out forms, and sends customs entries to ACE for US brokers. | DutyDeclared is a cloud-based platform for preparing, validating, managing, and submitting UK customs import declarations to HMRC through the CDS API. |
| Security | The US product page states that it uses Google Cloud hosting, two-factor authentication, and automatic updates, and claims 99.99% uptime. | The terms state that DutyDeclared uses TLS 1.3 encryption, Google Cloud KMS for tokens, and role-based access controls. |
| Support | Candata lists technical support by phone at (416) 493-9020, extension 2, and links to its Help Centre. | The pricing page lists email support for Starter and dedicated onboarding and support for Enterprise; the contact page offers existing customers technical, account, and declaration troubleshooting help. |
Plans
DutyDeclared
- Starter£250 a month
- Professional£850 a month
- EnterprisePriced on request
In their own words
Candata ACE/ABI
Candata ACE/ABI is US customs software for brokers, with tools to prepare and manage ACE/ABI workflows through clearance. Its AI inbox takes in emails and documents, extracts shipment details, and drafts shipments for broker review. A licensed customs broker reviews the shipment data and submits it to ACE/ABI. A multi-tab workspace and operations dashboard organize live statuses, exceptions, and work queues. QuickBooks syncs customers, invoices, payments, and reporting, including bank feeds and automated tax workflows. Standards-based APIs can connect rate shopping, document management, analytics, and partner systems; the product FAQ also mentions EDI feeds for brokers using Descartes or CargoWise for B2B transactions. Candata states that it uses Google Cloud hosting, 2FA, and automatic updates, and claims 99.99% uptime. Its privacy policy says customer data is encrypted at rest and in transit, with access managed through Google OAuth2 single sign-on. It runs on macOS and Windows. Pricing is on request.
DutyDeclared
DutyDeclared is a cloud-based platform for preparing, validating, managing and submitting UK customs import declarations to HMRC through the CDS API. It extracts structured information from invoices, packing lists, export declarations and transport documents to populate declaration fields. Its Quick Editor lets users review uncertainties and edit HS codes or VAT, with totals syncing automatically. Validation checks fields against current trade regulations and flags risks related to UK/EU compliance, origin, value and documents.
Users can submit declarations to HMRC CDS, receive status notifications, track submissions, maintain audit trails and make amendments. AI assists with document extraction and HS commodity code classification, but users must review and verify its suggestions. The platform integrates with HMRC CDS through the official API using OAuth 2.0 and offers API access for third-party integrations. The free tier advertises 10 entries each month. Starter costs £250 a month and offers a 14-day trial; Professional costs £850 a month. Enterprise pricing is custom. The platform is aimed at importers, exporters, customs brokers, freight forwarders and trade teams.